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“A very comfortable short stay”
Review of Lake Rotorua Hotel

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Lake Rotorua Hotel
Ranked #47 of 92 Hotels in Rotorua
Reviewed 20 April 2014

Very much liked the place. Big comfortable room, very pleasant and helpful staff. Good facilities in the room and a bus stop right outside for the short ride into the centre of Rotarua. On the con side a fairly awkward shower control but once fathomed out and the temperature consistent all good. Excellent free wifi via tickets from reception. Very pleased with our stay.

  • Stayed: April 2014
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2  Thank TeeAyBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, General Manager at Lake Rotorua Hotel, responded to this reviewResponded 22 April 2014

Dear Guest,


Thank you so much for your positive review of our hotel, we do pride ourselves on our customer service and its great to hear that we excel in this area. I apologise for your experience with our in-room shower but am pleased to hear that it did not cause too much trouble. Our location and proximity to the bus stop and city centre is always a positive for our guests, as is the free WiFi..

We look forward to hosting you once again on your next adventure to Rotorua.

Kind regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua

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221 - 227 of 250 reviews

Reviewed 14 April 2014

My friend and I had traveled up from Wellington for a running event in Rotorua. Unfortunately I thought I had booked us in but turns out I didn't do it correctly. Thankfully the lovely staff made us feel very welcome and sorted another room for us straight away. Really loved our stay here and highly recommend Leisure Inn to anyone looking for a great place to stay :)

  • Stayed: April 2014, travelled with friends
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Thank Yolo12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, General Manager at Lake Rotorua Hotel, responded to this reviewResponded 22 April 2014

Dear Guest,

Thank you very much for your excellent review of our property, it was great to hear feedback about our customer service skills. It is always greatly appreciated to hear such positive comments about your experience at our property.

We hope to welcome you for your next adventure in Rotorua sometime soon.

Best regards,

KV Ranawat
Hotel Manager - Leisure Inn Rotorua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

We recently stayed here and were so impressed with the quality of service. Room size was amazing and contained two queen size beds. Reception was always happy to help with enquiries and offer advice. Free wifi was a definite highlight. Rooms were immaculate and serviced each day. Would highly recommend Leisure Inn, Rotorua. Excellent value for money.

  • Stayed: April 2014, travelled with friends
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Thank leah251287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, General Manager at Lake Rotorua Hotel, responded to this reviewResponded 10 April 2014

Kia Ora, my team and I here at Leisure Inn Rotorua is pleased to know that you enjoyed your stay. Thank you very much for your positive feedback, it means a lot to us.

We hope to welcome you again sometime soon.

Kind regards

KV Ranawat
General Manager - Leisure Inn Rotorua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

This was the best hotel from my whole trip in Australia and New Zealand - and offered more for less than any other hotel in that region.

The pros include free parking, free wi-fi and a spacious room (actually more like a small apartment), and easy to find location in the outskirts of Rotorua.

The only cons are the breakfast (not that it's exactly bad, but they offer only continental) and the fact that reception works until 9 p.m., so if you have not asked for your daily internet credentials in the morning, you are offline until next morning ;-)

Rotorua itself is a nice small town offering outstandingly delicious food in the two places I had breakfast and dinner at, and is very convenient for exploring the lakes, the geothermal phenomena in the region and Bay of plenty.

Definitely recommended!

  • Stayed: February 2014, travelled solo
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Thank thomasbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, General Manager at Lake Rotorua Hotel, responded to this reviewResponded 9 March 2014

Kia Ora, Thank you for being very open and honest, it is great to hear that we are the best accommodation provider you stayed in on your trip to Australia and New Zealand and at a reasonable price.

Our reception timings are from 7:30 am till 9 pm, We are happy to go an extra mile for every guest and in this case we could have kept the wifi credentials in your room for you only if we had known that you will be arriving later than 9 pm.

We look forward to welcome you again at Leisure Inn Rotorua in future.

KV Ranawat,
Hotel Manager

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Reviewed 28 February 2014

We stayed here for three nights recently and really enjoyed our stay. The staff were very friendly and welcoming. The rooms were very tidy and quiet comfortable. The pool area and outdoor spa were very clean and relaxing after a busy day. The only negative is that it's a bit out of town and we found it necessary to drive when heading out for dinner.

  • Stayed: February 2014, travelled as a couple
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Thank grantTaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this reviewResponded 4 March 2014

Pleased to hear that you enjoyed your stay at Leisure Inn Rotorua, our team works very hard especially our housekeeping department to keep it clean and tidy. I have passed on your feedback to our housekeepers and please accept a big thank you from all of us for your feedback. I look forward to welcoming you again sometime in the future.

Warm regards,

KV Ranawat
Hotel Manager - Leisure Inn Rotorua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

We had stayed here for one night. Good room and great price. We also got a free upgrade and the room was spacious and had all amenities for a great stay.

The Check-in was quick and the staff at the reception was quite friendly. The Hotel is in close proximity to Rotorua Central and perfectly located to keep you away from bad smell of the hot geysers, which is quite annoying in Rotorua. It has heaps of parking but the pool is quite small.
The bathroom is decent size but lacks proper ventilation. The rooms here have no-views but its ok for a comfortable stay

The Hotel Manager, Michael a.k.a Mike was quite friendly and down to earth. Awesome person, really appreciate him for taking extra efforts to give a quick service.
Will definitely recommend this hotel

  • Stayed: January 2014, travelled as a couple
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Thank Vikas Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this reviewResponded 4 March 2014

Thank you for your excellent review, It is a pleasure to hear you loved the stay and service. We try our best to provide similar style of service and comfort to all our guests. Please visit us again on your next trip to Roto Vegas and I will ensure that you have even better stay than the last one.

Warm regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

The staff were friendly and welcoming, Bedroom was tidy and clean. The bathroom I believe was forgotten as attention to details wasn't accomplished. My partner and I, found some stains on the toilet seat and on the bathroom floor and wall. Location is very good, quiet from the road but not quiet from other people. The pool was facing our room so we would get all the noise. Parking is good, lots of parking all around and behind the hotel. The location of the hotel is 7 minutes away from City Centre so if you have a car is great but if you don't, you are doomed! You can walk but it would like 30 minutes. The only near by stores are Animates (Animal store), Gull petrol station, a liquor store and a dairy. Restaurants and shops are all in City Centre. We mostly enjoyed at the hotel was the warm Spa and the cold pool that is all.

  • Stayed: February 2014, travelled as a couple
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1  Thank NZAucklander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this reviewResponded 4 March 2014

Thank you for your honest feedback and please accept my sincere apologies for any inconvenience you experienced during your stay with us. We pride ourselves on our housekeeping quality and apologise for it being missed and not evident during your stay. I urge you to visit us upon your next visit to Rotorua and I will see to it that we improve your experience.

Warm regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Rotorua Hotel

Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 92 Hotels in Rotorua
Price Range: £52 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 
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