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“Friendly staff, good prices.”
4 of 5 bubbles Review of Lake Rotorua Hotel

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Lake Rotorua Hotel
Ranked #49 of 93 Hotels in Rotorua
Leeds, United Kingdom
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Friendly staff, good prices.”
4 of 5 bubbles Reviewed 28 August 2014

The room was spacious, clean and well maintained, the only down side being that the noise from outside can be loud, as we found out during a busy Saturday night!
The staff were very friendly and helpful, even finding us discount on the Wellington leisure inn! Town is a short drive away, so a car is recommended.
Overall a good stay with reasonable prices. I would definitely stay again.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanC82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this review, 12 September 2014
We appreciate your feedback and pleased that you liked our spacious room and friendly service.
Thank you for your feedback and we look forward to see you again in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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232 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Breda, The Netherlands
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 14 August 2014

A generic, U.S. styled motel, the Leisure Inn in Rotorua is an average stopover for any road traveller. The Inn has roomy and well-equipped rooms. Beds and rooms are great, and the bathrooms are nice and decently equipped. Parking is available in the central parking lot in surrounded by the rooms.

There are two issues with this inn. First of all, the rooms are very noisy. With the thin walls separating the rooms, it doesn't take much to understand whatever next-door activities may take place. If you are concerned with noise and you don't want to risk having a noisy neighbor, avoid this motel. Secondly, the Internet availability at the Inn is poor. Having to reconnect every few minutes becomes a nuisance pretty quickly –other than connection errors, the Wi-Fi connection isn't very fast –so don't expect to be able to view online news video.

The pricing is average –making it only worth considering if you are able to secure a decent discounted rate. Otherwise, avoid the hotel and find something with a better price/product rate.

Room Tip: Make sure you move to another room if you happen to have noisy neighbours. Or request them to be qui...
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  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank JKaz87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, General Manager at Lake Rotorua Hotel, responded to this review, 28 August 2014
Dear guest,

Thank you for your feedback, we are pleased that you enjoyed our well equipped and spacious rooms. In regards to internet, I would like to apologies for inconvenience and assure you that we are working on it to improve its speed. I apologize for the inconvenience caused by your neighbors during your stay and we encourage you to notify the front desk staff so we may follow through and minimize the noise.

We look forward to welcome you again to Leisure Inn Rotorua

Thank you once again for your feedback.

Kind regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

Stayed for a night on our way to the mountains. On the outside, the hotel doesn't look outstanding, but the interiors are modern.
We booked the one bedroom deluxe, 1queen bed and 2 single beds. We love it. The unit was clean, and appropriately decorated with modern furnishings. Microwave and hot water jug were handy. Linens were clean. The iPod/iPhone dock in the bedroom was handy too.

Their toiletries look good enough, I was just disappointed that the body lotion was only half filled,makes me wonder if it was leftover from the previous occupant?
The night of our stay was one of the colder nights. Panel heater in the lounge wasnt sufficient. Convection heater in the room wasn't working,or we couldn't get it to work. Instructions on how to operate it would have been helpful. It was pretty late when got in, reception was closed, Good thing there was an extra fan heater in the cupboard, this kept us warm.

Over all, this is a good place, would keep it in mind on our next visit to Rotorua.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank xtne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this review, 3 August 2014
Dear Guest,

Thank you for your lovely feedback - It is great to hear that you loved your stay with us. I apologise for any inconvenience caused with the half container of body lotion as this is not our standard practice, I have addressed this with our housekeepers who will endeavour to be more vigilant in the future. We do aim to have heaters on to warm the rooms up prior to arrival time and I apologise it was not sufficient for that particular night of your stay.

Thank you once again for your feedback we hope to welcome you again sometime in the near future.

Best regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 June 2014 via mobile

Driving through Rotorua and stopped here on the way. The staff were very helpful and accommodated our requirements. The place was very clean..... Actually it was clean to a high standard and that is what impressed us the most. Well done to the cleaning team! The beds were comfortable too. We will certainly stay again.

Stayed June 2014, travelled on business
Helpful?
1 Thank marina d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this review, 23 June 2014
Dear Guest,

We are pleased to hear that you had a wonderful stay. I have passed your feed back on to our Housekeeping team and would like to thank you for noticing the hard work they put in.

Thank you once again and we look forward to welcome you in the near future.

Kind regards

KV Ranawat
Hotel Manager - Leisure Inn Wellington
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Stayed at the Leisure Inn as part of a group of 4 doing the Rotorua marathon. Value for money was fantastic, pool and spa were of great use after the race, and the staff in general (one in particular) could not have been more helpful, from supplying can openers, to allowing me access to the microwave early on the Saturday morning, so I could eat an appropriate time before the Marathon, and also enquiring with us after the run how we had gone. Would stay there again any time.Rooms were massive, 2 queen beds and a big screen tv for while recovering.

Room Tip: All rooms are great, we were backing onto the highway, but didn't even hear any traffic, so cert...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tassie_Penguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this review, 8 June 2014
Dear Guest,

I am pleased to hear that you enjoyed your stay and the Marathon. As you mentioned access to Microwave, I am pleased to announce that we now have microwaves in all the rooms at Leisure Inn Rotorua.

Thank you for your lovely feedback and we look forward to welcome you again in near future.

Kind regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 May 2014 via mobile

Leisure Inn took us in after a disastrous time with Copthorne Rotorua. The staff have been super eg bringing extra towels out to the pool without us even having to ask. The rooms are spacious and have everything you need and the spa and pool are heated (not just solar heated but actually heated) so the family enjoyed a good soak even as it got colder!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanfts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, General Manager at Lake Rotorua Hotel, responded to this review, 21 May 2014
Dear Guest,


Thank you so much for your lovely review posting on our partner website Trip Advisor. We are delighted that we were able to assist you in a time of need and that your family could enjoy the hotels offerings just in time for the winter chills.

We hope that you had an amazing experience in Rotorua and we hope to welcome you again sometime in the near future.

Kind regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

Had a very comfortable stay at the Leisure inn where the staff where helpful and friendly , its only a few minutes by car to the city , museum , restaurants or other attractions , easy to find with a map / GPS ,
The room was very cheap to the average price of the area and at first I was worried there was an error , but once the door was opened we knew we had done well , there are 2 single beds plus a Queens bed in the bedroom , plus there also is a fold out in the lounge room which we discovered on leaving( you could squeeze 6 people in easy ) as the temp was 7 degrees on the first morning it was different to see kids and adults in the heated pool and spa , across the road is a petrol station ,it sell items as would a small convince store plus a bottle shop which was very handy , great stay

Room Tip: take the one bedroom , separate lounge and bedroom ,also away from the main road traffic noise
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harry1one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmliro, Manager at Lake Rotorua Hotel, responded to this review, 8 May 2014
Dear Guest,

Thank you for your lovely feedback on our property and I am pleased that received the opportunity of getting great value from our running promotions... its always a bonus! One of our strengths is definitely around the general spacious layout of our rooms especially Deluxe one bedrooms, they are famous among families and group of friends.

We look forward to welcoming you again at Leisure Inn Rotorua.

Kind regards

KV Ranawat
Hotel Manager - Leisure Inn Rotorua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Rotorua Hotel

Property: Lake Rotorua Hotel
Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 
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