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Wai Ora Lakeside Spa Resort
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Reviews (493)
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All reviewsmokoia restaurantsteam roommiri miriaward winning restaurantsuperior suitehell's gatemineral poolromantic getawaynew zealandlake rotoruaour honeymoonview of the lakestayed two nightsgreat facilitiesshort driveslipperspampering
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Reviewed 16 January 2014

My wife and I only stayed for a few nights and I wish we would have stayed here a bit longer. We didn't have time to eat at their restaurant but it looks very nice and has great reviews. They also have a nice bar. Rooms are modern and cozy. I would stay there again. The only draw back is it's distance from city centre. But being away from downtown you don't smell the sulfur from the geothermal springs. The staff is very friendly. Multiple hot tubs, sauna, pool, spa and it's a small hotel. Cheers!

  • Stayed: January 2014
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Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014 via mobile

This Hotel is nothing more than any Motel but much more expensive. With their Day-Spa and their pricy Restaurant they want to make the Impression of a 5-Star Hotel which it is clearly not. The Hotel-Bar was uninviting, the rooms were old, damaged (window was loose, visible repair-work in the bath) and were tubular and by that they felt very much oppressive. Due to that fact we weren't even abled to watch TV from the bed, because the TV was so far left of it.
Despite the many rooms there were only two (!) sunloungers. But because the entire pool area was so uninviting, not even those were used by anyone.
The pools were not well attended to (full of dead flies, visible grease film on the water although no one except us had been using it for some time).

Stayed: January 2014, travelled as a couple
4  Thank MontyZ1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

Stayed here for two nights between the Christmas & NY Period. To be honest I was expecting it to be a lot 'fancier'. But never the less, it was fine. Comfortable room, good shower, and great spa/pool area. Complementary Rotorua Mud soap was great too. Bit further from town that I had expected, but that's nobody's fault!

  • Stayed: December 2013, travelled as a couple
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1  Thank Todd_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

Just been to a wedding at the resort. Stayed the night before with the bride and the staff couldn't have been more helpful. Then on the day of the wedding they again went out of their way to make sure everything was perfect for the outdoor service and the reception indoors. The rooms were all fully booked and that didn't affect the wedding set up or the wedding itself.

Room Tip: We were upgraded from a studio to an upstairs room over looking the resort. Had no problem at all with noise and found the room very confortable
  • Stayed: January 2014, travelled with family
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Thank Gaylene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

I wondered whether I was expecting too much or whether I had in fact been ripped off. My partner and I shared a mutual disappointed feeling. While the staff that greeted us at reception were terrific, the staff in the restaurant lacked a sense of urgency to serve its customers.
Our room was modern but you would expect more for a delux lake view room - very basic amenities. We thought we'd pay the extra for the view but in the end we had to stand outside our room to get the view. Disappointed we spent so much money on accommodation that didn't stack up. We couldn't even get a massage to ease our disappointment. They were booked out for the duration of our stay.

  • Stayed: December 2013, travelled as a couple
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Thank Britt_Shan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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