I hate leaving bad review but this is one hotel for which i must give caution and say 'buyer beware.' I can't say anything good about the hotel or it's staff. We sat in the dining room at dinner waiting to be given menus for 45 minutes. Another 30 minutes until our water glasses were filled. The food was ok, but didn't make up for the awful service. We hoped to use the spa during our stay at the Wai Ora SPA and were told we had appointments by the front desk staff. Later that night we received a call to notify us that they were booked and didn't have appointments. Don't let them fool you when they say they have wifi. They don't. It was, by far, the worst hotel experience I've had in awhile.
- Official Description (provided by the hotel):
- Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 12 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the 2011 and 2012 World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more less
- Reservation Options:
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- Also Known As:
- Wai Ora Lakeside Hotel
- Wai Ora Lakeside Resort