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Wai Ora Lakeside Spa Resort
Ranked #27 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 22 March 2009

We stayed for a weekend in one of the Deluxe rooms.
The hotel location is perfect, right by the lake (which does bring Trout Flies, but they don't bite) and a short drive from town/attractions.
The room decor was quite funky & modern, well thought out with nice extra touches like the in room DVD, but we were suprised out how small they were and would have loved a bath (only a shower cubicle).
Like other reviewers I have to say that the food was excellent - my husband had the beef and said it was the best in a long time and I had the (unusual) choice of several really good vegetarian dishes.
The room service is a nice touch as is the fact that there is no room service charge.
We thought that the dining room could do with some work though - at night it is too brightly lit and feels a bit like eating in a friends living room, then in the morning the piped in lift music can grate on the nerves a little.
On the whole I would say that this is a great option for Rotorua, but it does feel a little cold/impersonal for such a small resort - it needs a fresh injection of enthusiasm from the management (who need to think about little things like a bell on the front desk, for when they are not nearby).

  • Stayed: March 2009, travelled as a couple
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1  Thank marriedcouplefromUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bryangh, Owner at Wai Ora Lakeside Spa Resort, responded to this reviewResponded 28 March 2009

As Owners its is diappointing that our management let the resort down which has been addressed by our reinvolvement. The comment on the bright lights in our restaurant was due to not using our sophicated dimming control system correctly which was installed to enhanced our unique and lovely lakeside environment.To our guest ,our sincere thanks for your comments and they certainly have backed up our concerns as we believe in personally hosting our guests and delivering excellent personal service. In respect to the bath ,i just wonder if our management had shown the large spa facilities that are available to all guests during their stay ?

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Reviews (452)
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420 - 426 of 452 reviews

Reviewed 16 March 2009

My companion and I had an AMAZING time at the Wai Ora Resort! The grounds are beautiful (so close to the lake!), spa treatments were relaxing and worth every cent and the food was to die for! The facility was only surpassed in brilliance by the friendly and genuinely helpful staff. Will definitely be back for longer next time!

  • Stayed: March 2009, travelled with friends
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1  Thank MNtravelJunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2009

A really wonderfull place with great rooms, spa treatments, wonderful dinning experience all topped up with great hospitality and service. We had an amazing experience and loved every moment of it.

  • Stayed: February 2009, travelled as a couple
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1  Thank Summer-Splash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2009

We where travelling in a campervan and stayed in nearby holliday park. went for dinner there and loved it!!

  • Stayed: March 2009, travelled as a couple
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1  Thank pittemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2009

Having travelled a great deal deal in the past few years both myself and my partner were amazed at the superb quality of this resort. From the moment we arrived Don and the team were remarkable - attentive, friendly, interested and genuinely keen to make our stay as enjoyable as possible. The rooms were a creation in themselves...flat screen TV, air conditioning, a wonderfully comfortable bed and all facilities including internet access included...such an unusual but pleasurable change from the norm. With spa facilities that were superb, kayaking equipment, a pool and restaurant to die for we were totally pampered and had a fabulous time indeed. Just to pick up on the food aspect in a little more detail...forget Hester Bloomenthal and the posturing, demonstrative pseudo-creationism...try the whole menu here...going to Heaven would be less pleasurable believe me - the rack of lamb is something to trade your grandmother in for without a second thought....go there...its cool, comfortable, a gorgeous location and has staff that care - a real bonus...

  • Stayed: February 2009, travelled as a couple
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1  Thank Planiscapus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2009

Great location! The service was the best i have ever experienced. Fantastic food (breakfast lunch and dinner) The spa therapies were heaven - Recommend the Maori traditional Miri Miri massage. Great value for money - went on the Wotif.com website got a great deal. The Superior Suites were pure luxuary!!!!!!!!!!!!! will definently be back.

  • Stayed: February 2009, travelled as a couple
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1  Thank duri_like_jury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2009

We just got back from a week in Rotorua, seeing the sites and just relaxing. Beautiful Resort with very friendly staff. Its right on the lake so u walk out the door of ur room and go 10-20 meters over grass to the lake and go for a swim (very warm and only waist high). Beautifully set out rooms and the food is very yummy. We were on a reduced rate of 199 per night which was awesome value. It's close to the airport but not so u would notice. The hotel is only 6 mths old so very new with a free spa pool and sauna. Theres a bus into town from down the road and the beautiful redwood forest for a walk. Its good for relaxing and close enough to town for all activities.
Had an awesome time there!!!!

  • Stayed: February 2009, travelled as a couple
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1  Thank Karmaturk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wai Ora Lakeside Spa Resort

Address: 77 Robinson Avenue | Holdens Bay, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Rotorua
#7 Business Hotel in Rotorua
#12 Spa Hotel in Rotorua
#24 Luxury Hotel in Rotorua
#30 Romantic Hotel in Rotorua
Price Range: £91 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wai Ora Lakeside Spa Resort 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 10 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more   less 
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Also Known As:
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort

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