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“A sweet and wonderful stay”

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Tuscany Villas Rotorua - Heritage Collection
Ranked #41 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 28 February 2014

We booked this accommodation last minute (on hotels.com the night before our stay). We chose this boutique hotel based on the positive reviews we read on Tripadvisor – and it did not fail!

The hotel is located between Te Puia (which is worth visiting!) and the city centre. It was quiet even though it was next to the main road and overall, we were happy with the location.

We arrived and checked in with no problems, the hotel was managed by a lovely couple who were both warm, accommodating and welcoming.

We parked our car right in front of our room (for free!) and the property itself was a small complex (looked like a motel at first impression).

But this place surpassed motel standards. The room was complete with all the toiletries and other amenities and I liked that there was a kitchenette and a small dining area. It was quaint! The room was reasonably priced and it was definitely good value for money.

My favourite was the jetted spa that is fitted in the bathroom, this most definitely makes it worth staying there! I also liked that we could borrow the films in the reception area.

The only “issue” we had was that we used their laundry facilities (washing machine + dryer and they give you washing powder), which was NZ$8 and we thought this was a bit expensive, but we respected this as the hotel was quite environmentally friendly and it wouldn’t surprise me if electricity is expensive in NZ.

All in all, we definitely enjoyed our stay and would recommend to others and I would definitely go back.

  • Stayed: January 2014, travelled as a couple
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Thank GhianV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Collection, responded to this reviewResponded 29 April 2014

Thanks so much for your great review. We are so pleased you enjoyed your stay and the big spa.
We hope you enjoyed the rest of your holiday in New Zealand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (244)
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147 - 153 of 244 reviews

Reviewed 24 February 2014

This place does not call itself a motel, but from the appearance it is. Everything you need is available clean and tidy.
The bathroom had a built in whirlpool, which is definitly a special but on the other hand there is no air con and you enter the room through veranda doors (3 segments but only windows in bedroom) directly from the car park. You need to close the curtains if you don't want anyone passing along watching what you do in your room.

  • Stayed: February 2014, travelled as a couple
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Thank ManuHAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

We stayed over a long weekend end of Jan 2014. Very clean. Close to all activities. Hosts were a pleasure to deal with. Were more than happy for us to arrive at 11pm and out at 11am 3 days later. Awesome in unit spa.

  • Stayed: January 2014, travelled as a couple
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Thank Grant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

Lovely clean facility - almost feels brand new. Stay was a bit pricey for 2 rooms (family of 4) but that's our fault for booking at the last minute and missing out on a 2 brm unit. Can't fault the friendliness, location is perfect (like most motels in Rotorua) and was perfect base to explore the area. Great range of DVDs if you have kids to keep entertained in the evening. Wifi is free also - and fast most of the time. Special mention for the beds - extremely comfortable and a great couple of nights' sleep. Would stay again.

  • Stayed: January 2014, travelled with family
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2  Thank kiwis4europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

We stayed at Tuscany Villas for two nights in Rotorua. It was a lovely stay. The beds and all of the accommodations were first class. Although it looks like a '70s us motel, it is lovely. It is very convenient to everything in Rotorua. There is no AC but that was not a problem when new were there in mid November.

Room Tip: All rooms are good.
See more room tips
  • Stayed: November 2013, travelled with friends
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1  Thank MB500SEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

We left a completely DREADFUL place outside of Rotorua the day before we were scheduled and were desperately seeking lodging and this place made up for the bad lodgings from the night before. The rooms are large and clean and the spa type bathtub is great.

We were doing laundry in the provided machine and the dryer was broke so were able to use the industrial dryer in the front office and the staff even folded my laundry!!!

  • Stayed: January 2014, travelled with family
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1  Thank Tammy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

I did lots of research on where to stay in Rotorua and ended up choosing another hotel. When that other hotel was a flop, I found Tuscany Villas and luckily one of their Deluxe Studios was available! The place is CLEAN and COMFORTABLE. It offers free WiFi too which seems to be rare! No detail is spared and every appliance, spa, amenity, cleaning tool, dish, and towel is spotlessly cleaned for your use. The apartment is serviced daily which is a lovely touch. Felt like a quality hotel stay! We were really so pleased! The owners were very friendly as well. They had to enter our room a couple times to deal with a minor plumbing issue in a neighboring room, but it seemed to be quickly resolved within a day and it was no inconvenience for us. I'd recommend this hotel to everyone!

Stayed: December 2013, travelled with family
2  Thank LCM N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tuscany Villas Rotorua - Heritage Collection

Address: 280 Fenton Street | Bay of Plenty, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #41 of 92 Hotels in Rotorua
Price Range: £77 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tuscany Villas Rotorua - Heritage Collection 4*
Number of rooms: 28
Official Description (provided by the hotel):
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. ... more   less 
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