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“Absolutely AMAZING!!!!”

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Tuscany Villas Rotorua - Heritage Collection
Ranked #29 of 93 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely AMAZING!!!!”
5 of 5 bubbles Reviewed 28 April 2014

My sister and I stayed for 3 nights and 4 days and all days/nights were faultless.

We will definitely be recommending this hotel to all friends and family.

The couple who run the hotel are amazing and very helpful. They always smiled and greeted us with kindness. They were very welcoming.

Although our stay in Rotorua was a rainy one, if it were not for this amazing accommodation I know without a doubt we wouldnt have enjoyed our stay. The spa bath is amazing! Fresh towels given everyday. The ladies who clean the hotel do an amazing job. The rooms were spotless and always clean after servicing. The TV and DVDs available kept us busy. The parking was perfect. The place is beautiful and presentable. I could go on and on about how wonderful this place was.

I highly recommend this hotel and assure you that you will not be disappointed. Trust me!!!

The couple who run this hotel are lovley, kind and hard working people. Their dedication into maintaining their hotel to an immaculate standard is to be commended.

If I stay in Rotorua again, there is no doubt that I will choose to stay here.

A*M*A*Z*I*N*G*!!!!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TaaLuLLah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Collection, responded to this review, 29 April 2014
Thanks so much for a really great review. We enjoyed having you guys stay so much and it is very easy to be helpful and friendly when guests are that way as well. We do appreciate the positive feedback and have shown our magnificent staff this review as they work so hard with us to try to ensure Tuscany Villas is a great place to stay. Thanks also for the promise to recommend us to others. Word of mouth advertising does still work wonders in this internet orientated world we now live in. Looking forward to the next time you stay with us and thanks again.
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226 reviews from our community

Traveller rating
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    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
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English first
Karratha, Australia
Level Contributor
10 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 20 April 2014

Stayed here in a family spa room over New Years & had a brilliant time. Hosts were fantastic - helped my mountain biking guys out with some great advice on companies to hire from & wonderful recommendations for food - we will certainly be back next Rotorua trip - thanks

Room Tip: Pre-book your spa treatments - so busy at Christmas New Years but will help if they can. Rotorua is...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debz6765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Collection, responded to this review, 29 April 2014
Thank you so much for a great review. We would love to have you stay again with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 15 April 2014 via mobile

We recently stayed at the Tuscany Villas - and were greeted by the manager who was very friendly and helpful, and we were upgraded to a spa suite - very appreciated after a long day walking!

The suite was well equipped, bed large and the spa bath was amazing - we felt like we had a night of luxury. The welcome pack had lots of info including local sights and restaurants including takeaways.

Would recommend.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingKatK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Collection, responded to this review, 29 April 2014
Thanks for taking the time to write a great review. We are pleased you enjoy your stay with us and would love to have you stay if visiting Rotorua again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, California
Level Contributor
881 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 bubbles Reviewed 17 March 2014 via mobile

The staff were very welcoming and the rooms were very nice. Supplies for coffee and tea. Dishes, glasses...it was hot when we arrived, went to dinner came. Ack and opened doors to get it to cool off. No air, so we used the overhead and room fan. All in all a comfy, clean place with helpful owners.

Stayed March 2014, travelled as a couple
Helpful?
Thank Morcella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, UK
Level Contributor
173 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

Greeted warmly by the owner upon arrival. We were somewhat baffled by the question of trum or frish upon check in. Our ears hadn't adjusted to the accent and, without context, it was hard to realise that we were being asked about our preference in milk (trim - skimmed or fresh - whole). There was a wealth of local information in the lobby/check in area and in the room. I wasn't overly keen on the only door to the room being a sliding patio door onto a communal outdoor walkway, but I know this is pretty standard in motels and it felt secure. There were tables outside, but we didn't use one and were glad that our neighbours didn't as this isn't a balcony and I would have had concerns about potential noise if people were sitting out there chatting. Location wise, you do need a car to get into the centre and the attractions of Rotorua, but we found it convenient. There are lots of eating options close by including pizza, subway, the usual takeouts as well as restaurants. The kitchenette in the room had everything we needed (and more). I would probably stay again here - I feel that it is a little overpriced, but it was spotless and comfortable.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greeneggs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange, Australia
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

My fiancé and I stayed for three nights in this nice little spot. The staff were friendly and helpful. The room had a nice comfy king bed. Got some real good sleep on it. Our room also had a spa. We used it once and it was quite nice. In addition to a TV, the room also had a DVD player. DVDs were freely available from reception at no charge. The cleaning service was very good. Our room was always made up neatly when required.

If there were any negatives, I'd have to say the advertised Sky TV was limited. I've stayed in less expensive accommodation that had more channels available (3 sport and two movie channes). However this is really being nitpicky and the previously-mentioned DVD availability compensates for the lack of variety. The Wi-Fi was also having problems during our stay. It constantly dropped out every couple of minutes and one of our devices couldn't connect at all. But the friendly management staff fixed that one problem by allowing that device to bypass the logon. The dropouts were still happening when we checked out. A bit annoying but at least we had a connection.

Overall we would definitely stay here again. It was a comfortable spot and we thoroughly enjoyed Rotarua.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

I stay here at least a few days per month and always enjoy my stay. The Host and Hostess are very friendly and helpful. This is luxury accommodation at a very affordable rate. each room has its own spa bath (new) which you fill yourself. the rooms are modern and very clean. this is a very well presented motel and i definitely recommend this place if you are after a little more than average you will not be dissappointed

Room Tip: very close to city central and new modern equipment.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ivone_sass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Collection, responded to this review, 29 April 2014
Thanks so much for your kind words. It is always a pleasure having you stay with us and hope to see you again in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tuscany Villas Rotorua - Heritage Collection

Property: Tuscany Villas Rotorua - Heritage Collection
Address: 280 Fenton Street | Bay of Plenty, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #29 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tuscany Villas Rotorua - Heritage Collection 4*
Number of rooms: 28
Official Description (provided by the hotel):
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. ... more   less 
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