We were recommended this B&B from another B&B from Waitomo. But in their defense, they stayed with Dorothy, but she didn't have anything available so we opted for her daughters home on the same property.
We arrived around dinner time and their family was having dinner. It felt like we were interrupting their family and was showed our room by their daughters who clearly were inexperienced with this. After being shown our room and given a map to where the restaurants are (without suggestions) we headed down to restaurant row (they had another name for it, but I can't recall).
When we came home, everyone was in bed so we headed there too. No chit chat, no getting to know our guests. The door to "their" home was closed, so we just assumed we were to head up to our room.
Upon waking I went downstairs to find "the door" still closed. I wasn't sure what this meant. Were we to stay in our area? Were they to bring us our breakfast? After about 20-30 minutes I headed downstairs again to find the door still closed. At this point I just knocked and their eldest daughter was in the kitchen. I inquired if we were to come in and she said "yes". So I sat at the bar because I wasn't instructed as to where to sit. She informed me that I should sit at the table.
At the table was cereal and other carbs. I let her know that we wouldn't be eating any of that food as I had instructed them the day previous. She said she knew and would cook us a hot breakfast. She made us farm fresh eggs and streaky bacon. She did, but it was all very awkward. We felt like we were intruding into their home and did not fell like welcome guests.
On a plus note the view was amazing. Their property (what we saw of it because we were never offered a tour) was beautiful, and I can imagine this would be a lovely place to stay if the daughter(s) weren't left in charge. Thank goodness, the dad came downstairs and gave us some recommendations on where to go next. This saved the day as mom was at her real job. I'm not sure what we would have done if Dad wasn't there to help us.
Other things to consider for the owners of this B& B. Ask your guests if they need to use your laundry facilities, and recommend restaurants. The one we ended up at was sub-par. If you want to stay in the B&B business, make your guests feel welcomed. Please also tell your guests where the space heater is as we got very cold upstairs and could not find the thermostat.