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“Decent value”

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Holdens Bay Holiday Park
Leeds, England, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Decent value”
3 of 5 bubbles Reviewed 22 August 2013 via mobile

The previous comments are fair I think. The decor is a little dated, but the cost does seem to reflect this - we've been staying in similar holiday parks throughout our 3 week stay, and this one was the lowest cost. The room still had everything that we needed, and the staff are great.

Some of the responses below suggest that there are plans to refurb the decor. I think that will make a big difference; Holdens Bay has a lot of potential!

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Johnny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 26 August 2013
Good Evening Johnny L,

Thank you so much for your great feedback & review. The team & I are happy to hear that you had a good stay and that you got value for your money.

There are definitely plans for the refurb of the decor (as you know this is much needed) in the future (little things in the mean time). I'd say MOST of this will happen after the busy season of 13/14 so if you in Rotorua again next year Winter or after feel free to pop in, say hi and check out whats been happening.

Once again thank you for your review and feedback as it helps us and the team alot.

Kind Regards
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52 reviews from our community

Traveller rating
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    9
    4
    2
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31
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Solo
0
Business
0
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Canberra, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 August 2013

We travelled with our 3 kids, 5 to 10 years ago and really happy with the cleanliness of the place and the staff. They have great facilities. Love the price and will certainly come back. The beds were comfortable too.

  • Stayed August 2013, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsJPedersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 26 August 2013
Hi Pedersen Family,

Thank you for your great feedback & review, we value each review we get & we are so happy to hear that you and your family found the facilities great & that your Unit was clean & comfortable during your stay as this is very important to us.
We hope you got to do as much as you could in Rotorua during your stay & I'm sure there are much more to still do so we do hope to see you again in the near future & be of service to you and your family again.

Many Thanks
Kind Regards
The Team at Holdens Bay Holiday Park
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Gordonton, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 August 2013

We stayed for one night. Friendly and helpful staff, clean and tidy accommodation, affordable for a family of 5. It was the perfect location for us. The staff also went the extra mile and allowed me to come back in the afternoon (well after we had checked out) to have a hot shower after competing in a sports event, thank you so much for that! We will be back if we are in Rotorua again.

Stayed August 2013, travelled with family
Helpful?
Thank Emma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 26 August 2013
Hi there,

Thank you for your great feedback & review, we appreciate it very much. We are so happy to hear that you and your family had a great comfortable stay. we hope you did well in the sports event & enjoyed it? Rotorua has so much to offer & we do hope to see you and your family again and to be of service to you again.

Kind Regards
The Team at Holdens Bay Holiday Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 August 2013

This is the second time we have spent time at this holiday park. Although a little out of the centre of Rotorua, it is near the airport and the road leading to the attractions near the Buried Village. Staff are really pleasant and facilities are good. Prices are reasonable. Definitly recommend to any family wanting to spend time in Rotorua.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarioBarbafiera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 5 August 2013
Good Morning Barbafiera Family,

Thank you so much for your review & feedback, we appreciate it so much as it is of great value to us & our Staff.

We are so happy to hear that you enjoyed your stay with us again. It always brings joy to us to see our Guests return & have a great stay.

We hope to see you again soon.

Many Thanks
The Team at Holdens Bay Holiday Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 July 2013

Our motel room had all we needed re bedroom space, kitchen etc. It did feel more like a cabin though. We stayed on a stay3/pay2 deal, which was a bonus.

Staff were knowledgeable and helpful - no problems there.

We didn't use the playground and trampolines a lot, but had we stayed longer, we would have used them more. Definitely helps when you have young kids.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Starlet_Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 30 July 2013
Good Morning,

Thank you so much for your feedback & review, we appreciate it very much.

We are happy to hear that you had enough space and had all you need in the Unit, we try and supply as much as we can to our Guests in order to make their stay comfortable.

It is great to hear that your children enjoyed the Trampoline & Playground even if it was only for a little while :)

We hope to be of service to you again in the near future & hopefully we might also be able to put you in a better 1 Bedroom or 2 Bedroom Unit to experience, so feel free to give us a call next time you are heading down to Rotorua and we will be happy to see what we can do for you and your family.

Thank you again foroyur feedback & review.

Kind Regards
The Team at Holdens Bay Holiday Park
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Tauranga, New Zealand
2 reviews
4 of 5 bubbles Reviewed 27 July 2013

We stayed here for 2 nights for 2 cabins and was offered a 3rd night free, We found the service was great, was very helpful and was upgraded on the 2nd night to a unit so we had 2 cabins and 1 unit for the other 2 nights if we wanted them.
The Guy was very knowledgeable and went out of his way to help us and answer any questions we had. I found that it was like talking to a real life person on the phone instead of a upper class hotel script. We will defiantly be back, Thank you for our stay!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessyjed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 30 July 2013
Thank You so much for your Great Review!

We are so happy to hear that you had a great stay and received great Customer Service. We strive ourselves on the service we give to our Guests as we want to assure everyone feels welcome and comfortable to talk to us as we are happy to help with anything we can.

We look forward to heaving you stay with us again.

Thank you very much for your feedback, the Team & I appreciate it very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 18 July 2013

We stayed four nights at Holdens Bay but only had to pay for three so that was a great start! The cabin we stayed in was clean and tidy with plenty of heating which was just as well as it was cold! I guess the only downside was that the units and decor were a bit tired and dated and we found the bed and couch not overly comfortable. However, the staff were really friendly and it's not too far to drive to all the attractions in Rotorua. Yes the airport is nearby but the planes don't fly through the night so it wasn't an issue and the kids loved the trampoline and playground.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, 22 July 2013
Good Evening,

Thank you very much for your review. We are always happy to receive these & appreciate your thoughts.

We are happy to hear that the Unit was clean, staff was friendly, the kids enjoyed the playground and that the Unit was warm enough on those chilly nights.

Thank you for letting us know in regards to the bed & couch, we will certainly look into this. We are aware of the old decor and are hoping to get a start on some upgrading soon on some of the Units. Due to the older decor etc we have our pricing fair to reflect the standard of the rooms.

Once again thank you for your valuable feedback & we do hope to be of service to you again in the near future.

Many Thanks
Kind Regards
The Team at Holdens Bay Holiday Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holdens Bay Holiday Park

Property: Holdens Bay Holiday Park
Address: 5 - 7 Stonebridge Park Drive, Rotorua, New Zealand (Formerly Holdens Bay Top 10 Holiday Park)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel Style:
Ranked #21 of 55 Speciality Lodging in Rotorua
Hotel Class:3.5 star — Holdens Bay Holiday Park 3.5*
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