The moment we headed down the long driveway to The Black Swan Lakeside Boutique Hotel I had the feeling we were in for a special treat - and we were. The hotel is located on the edge of Lake Rotorua, a 5-10 minute drive from town, yet a world away. It is serene, stylish, comfortable and elegant.
Upon arrival we were greeted by Gretchen, who was born and raised in New Zealand. She is the perfect host and a wealth of knowledge. She made us feel like we were welcome guests in a private estate. During our stay she helped us with dining recommendations, shopping advice, outdoor activities, and even weather forecasts.
The rooms are beautifully appointed and well thought out. There were fresh flowers in our room daily. If it hadn't been our first time in Rotorua we may have never left the hotel grounds. The bathrooms are modern, the shower spacious and appointed with a deep freestanding bathtub.
Breakfast was served daily in the upstairs dining room. The dining room has lovely views of the lake and a seating area with fireplace perfect for late evening cocktails, after dinner drinks or just reading a book. Gretchen was there to see to our every need. After our first breakfast, Gretchen anticipated our every need, and appeared each morning with our French press coffee and toast.
This hotel was one of the highlights of our trip and I recommend it to anyone looking for a hotel experience in Rotorua, New Zealand.
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