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“Good location”

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Sudima Hotel Lake Rotorua
Ranked #33 of 92 Hotels in Rotorua
Reviewed 6 April 2014

The hotel is right next to the lake. We took a hike on a trail along the lake immediately after checking in. The walk is all right, not that impressive.

We had dinner there experiencing the Maori Hangi and concert. The dining hall cum entertainment area is a bit too crowded especially with many coach tour clients. Food is average. Room overall is comfortable.

If you love photo taking, do not miss the morning and evening shots on the lakeside. The view is magnificent.

  • Stayed: March 2014, travelled as a couple
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1  Thank kwcng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 27 April 2014

Dear Guest,
We are pleased that you enjoyed your stay and the view! Thank you for posting a review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,000 - 1,006 of 1,541 reviews

Reviewed 1 April 2014

Except Novotel Rotorua, this place is the best bet for a lakeside property...this place has a great view, good rooms, very good staff...a very good breakfast.

The spas are also very good. The famous Polynesian spa is just a 1 minute walk and food street is a 5 min drive.

Great value for money...

Room Tip: Lake views...are good.
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  • Stayed: February 2014, travelled with family
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1  Thank samragyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 27 April 2014

Dear Guest,
Thank you for your review, we are pleased that your enjoyed your visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

We booked two rooms at Sudima Rotorua for a weekend away with the family. I was very impressed with the level of service we received, both in the restaurant and at reception. The rooms were clean and modern. The buffet selection for breakfast was comprehensive and well stocked. I would not hesitate to recommend this property to friends and family.

  • Stayed: March 2014, travelled with family
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2  Thank Erlo27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 31 March 2014

Dear Guest,
Thank you for your review, I am pleased that you enjoyed our service, food and your stay in general.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

Stayed here for two nights. Breakfast was extremely poor, virtually no fresh fruit on offer for continental breakfast and cooked breakfast was appalling, lukewarm to cold sloppy scrambled eggs, cold crispy bacon. Service was poor. Dinner was also disappointing, meat being generally chewy and tasteless and vegetables were not hot. This is a busy hotel with lots of coach tour clients which impacts on the quality of the restaurant food and service. Hotel room was comfortable but overall not value for money.

  • Stayed: March 2014, travelled as a couple
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Thank david f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 31 March 2014

Dear Guest
I am sorry that youe experience in our dining room was not to your expectations. Our team in the kitchen and in the restaurant focus on ensuring that all guests receive a quality product, regardless of whether they are travelling as part of a group or not. Thank you for your comments, they are most useful in ensuring that our quality is maintained at the highest possible level.

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Reviewed 29 March 2014

Lovely greeting with all the trimmings, I felt as if I was the only guest there., as it was actually so busy. Meals were hot, the breakfast was full of lots of choice. Even the evening meal was a delight to have. Reception and waiters including bar staff so friendly thank you to all

  • Stayed: March 2014, travelled solo
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Thank ozman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 31 March 2014

Dear Guest
Thank you for your kind words about our team, we will be sure to share these with them. We appreciate you taking the time to write a review.

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Reviewed 26 March 2014

We were checked into this hotel on our tour it was very good. A lot of tours use this hotel as the Maori Hagi show and banquet are also held on the premesis. The rooms were very clean and a nice touch was the special bath soaps and lotions in the room. The feast show which last about 1 hour after a supper is excellent and also features some audience partisapation.The food was very good and well prepared. A nice pool was in the hotel but a better facility was just down the road with free admission. It is also close to the downtown and a supermarket is just across the road. A nice clean hotel

Room Tip: Chose an interior room it isolates you from road noisethat south side room have
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  • Stayed: March 2014, travelled solo
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1  Thank atravelingsingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 31 March 2014

Dear Guest
Thank you for your review. I am pleased that you enjoyed the show as well as your stay in general.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

We booked for a long weekend in a lake view superior. The room is configured so you can't actually see the lake unless you are standing right at the window. Large room but tired. Bathroom not that clean and cobwebs. Not excited by this hotel

Stayed: March 2014, travelled as a couple
Thank lucystarbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded 31 March 2014

Dear Guest
I do apologise for the fact that we did not meet your expectations on this occasion. Thank you for sharing your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 92 Hotels in Rotorua
Price Range: £76 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Official Description (provided by the hotel):
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
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