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“Great stay at Sudima”

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Sudima Hotel Lake Rotorua
Ranked #37 of 92 Hotels in Rotorua
Wellington, New Zealand
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great stay at Sudima”
Reviewed 6 April 2014 via mobile

We were a team of golfers staying at the Sudima for the NZ Women's Masters tournament at Springfield Golf course. The rooms were great with comfortable beds and good strong showers.
We used room service one night and had the gourmet burger, it was very nice, couldn't finish all the chips...
We made use of the hot pool after playing 36 holes on Saturday, which made recovery quicker and set us up for the final round on Sunday.
The buffet breakfast was great, with a wide selection on offer.
We would definitely go back there again.

Stayed April 2014, travelled on business
Helpful?
1 Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 27 April 2014
Dear Guest,
We are pleased that you enjoyed the stay, the food, and the golf! Thank you for your review and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Japanese first
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English first
Gloucester, United Kingdom
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 April 2014

Room came equipped only with tea/coffee making facilities and a fridge. It was mid sized with tired looking decor both in the room and public corridors.
Constant stench of sulphur dioxide in the area, and cooking smells from the restaurant and kitchen which roof our window overlooked.
Nothing outstanding to remark about this hotel, and we did not use the restaurant as there were lots of other eateries nearby

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sabingates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 27 April 2014
Dear Guest,
We are pleased that your overall experience was pleasant, thank you for writing a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 6 April 2014

The hotel is right next to the lake. We took a hike on a trail along the lake immediately after checking in. The walk is all right, not that impressive.

We had dinner there experiencing the Maori Hangi and concert. The dining hall cum entertainment area is a bit too crowded especially with many coach tour clients. Food is average. Room overall is comfortable.

If you love photo taking, do not miss the morning and evening shots on the lakeside. The view is magnificent.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kwcng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 27 April 2014
Dear Guest,
We are pleased that you enjoyed your stay and the view! Thank you for posting a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 April 2014

Except Novotel Rotorua, this place is the best bet for a lakeside property...this place has a great view, good rooms, very good staff...a very good breakfast.

The spas are also very good. The famous Polynesian spa is just a 1 minute walk and food street is a 5 min drive.

Great value for money...

Room Tip: Lake views...are good.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samragyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 27 April 2014
Dear Guest,
Thank you for your review, we are pleased that your enjoyed your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2014

We booked two rooms at Sudima Rotorua for a weekend away with the family. I was very impressed with the level of service we received, both in the restaurant and at reception. The rooms were clean and modern. The buffet selection for breakfast was comprehensive and well stocked. I would not hesitate to recommend this property to friends and family.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Erlo27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 31 March 2014
Dear Guest,
Thank you for your review, I am pleased that you enjoyed our service, food and your stay in general.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

Stayed here for two nights. Breakfast was extremely poor, virtually no fresh fruit on offer for continental breakfast and cooked breakfast was appalling, lukewarm to cold sloppy scrambled eggs, cold crispy bacon. Service was poor. Dinner was also disappointing, meat being generally chewy and tasteless and vegetables were not hot. This is a busy hotel with lots of coach tour clients which impacts on the quality of the restaurant food and service. Hotel room was comfortable but overall not value for money.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 31 March 2014
Dear Guest
I am sorry that youe experience in our dining room was not to your expectations. Our team in the kitchen and in the restaurant focus on ensuring that all guests receive a quality product, regardless of whether they are travelling as part of a group or not. Thank you for your comments, they are most useful in ensuring that our quality is maintained at the highest possible level.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rotorua hotels

Northampton, United Kingdom
Level Contributor
129 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 March 2014

Lovely greeting with all the trimmings, I felt as if I was the only guest there., as it was actually so busy. Meals were hot, the breakfast was full of lots of choice. Even the evening meal was a delight to have. Reception and waiters including bar staff so friendly thank you to all

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, 31 March 2014
Dear Guest
Thank you for your kind words about our team, we will be sure to share these with them. We appreciate you taking the time to write a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sudima Hotel Lake Rotorua

Property: Sudima Hotel Lake Rotorua
Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 92 Hotels in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Official Description (provided by the hotel):
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
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