We stayed here for 3 nights over New Year's - my husband, our college-age son & me. The room was tolerable: the bathroom was tiny, the toilet seat didn't fit right, the TV didn't work, some of the lights were burned out. The cleaning staff were abysmal - they left bags of trash in the hall, they took away the clean towels & left the dirty ones (I didn't think you needed to speak perfect English to be able to figure that out). But the biggest problem is the lake. We used Flight Centre to help book this trip (we traveled to several places) & they should have known about the smell. It's overpowering. The hotel pool was unusable because of it. They actually pipe some of the sulfur over to make a bubbling fountain next to it! The reception desk gave us a hard time about calling tours to confirm, they gave us bad driving directions to 1 place & we almost missed that tour.
Rotorua is a great area - but stay in town where it doesn't smell as bad.
- Official Description (provided by the hotel):
- Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more less
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