This hotel is now getting quite dated and in need of a reburbishment. I think maybe this is work in progress now. It was built as one of the big hotels on the main road, Fenton St in the days when we had many coach tours come through. Not so many now as people are more into doing their own thing such as agro tourism, driving themselves, travelling independently. But it is pleasant and has two excellent lounges near reception and an inner thermal pool. The room was clean and comfortable with a small outdoor balcony. The room did need a makeover, had old style TV but I found it adequate and good value. I had dinner in the hotel restaurant and was not happy with it, I did not receive a couple of items that were stated on the menu and did not enjoy it at all. The restaurant staff were very indifferent with a 'take it or leave it' attitude. Would not eat there again but would be happy to stay there again. Staff okay but one woman sitting in the office behind reception was very abrupt and quite rude, she needs a makeover also. Let's hope the manager reads this and sends her to finishing school.
- Official Description (provided by the hotel):
- Copthorne Hotel Rotorua is situated in a region that offers unique geothermal wonders and the prospect of an exhilarating holiday. Located on Fenton Street, the hotel is a short distance from the city centre, and perfectly located for guests wishing to sample all that the city and broader region have to offer. ... more less
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- Also Known As:
- Rotorua Kingsgate Hotel