Copthorne usually is associated with quality, but not in this case!
We chose this hotel because they were offering a special rate during the Rotorua Marathon weekend and my husband was running his first marathon that weekend. Even with the special rate, it was overpriced. The lobby are looks very nice, but the room was anything but.
When walking to our room, the corridors look old and dingy. We passed a room with a spare bed outside waiting to go in. The mattress and base were old and tattered. Not a good look. Our room was much the same, old and dingy. The bathroom was the same. The soap dish was rusting. The shower head was clogged. There were only two towels even though our reservation was for four.
Upon check out the desk staff couldn't even bother halting her conversation with a friend to inquire about our stay or say thank you. The Copthorne in Rotorua was a huge disappointment.
- Official Description (provided by the hotel):
- Four-story Motor Hotel located near city center, 2 km from train station. ... more less
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- Also Known As:
- Rotorua Kingsgate Hotel