After having such a dreadful experience at a filthy hotel opposite the Copthorne myself and three children turned up at Reception here in the hope that they could accommodate us. The Receptionist was the most pleasant and helpful lady who took time to work something out for us and even upgraded us. The bar staff were very friendly. Rooms well equipped and exceptionally clean and a pleasant smile greeted us each morning by the housekeeping staff. Food was plentiful and catered for all nationalities. I did not use the pool but suspect this would have been fine going on the rest of the hotel. Thank you to all the staff for their help in what could have turned into a disastrous weekend for us had we had to stay at the Silveroaks Resort. You will be highly recommended by all my family members.
- Official Description (provided by the hotel):
- Four-story Motor Hotel located near city center, 2 km from train station. ... more less
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- Also Known As:
- Rotorua Kingsgate Hotel