We attended a wedding here. First impressions when we walked into the room the couple were being married in were good. The room was set up nicely. The celebrant, I understand, works in the hotel. The wedding service was performed in a stumbling, stilted manner - I wondered if she'd ever done this before. I would have been extremely disappointed if it had been my wedding and I felt sorry for the couple.
The wedding breakfast and after function took place in the Redwood Room. Next time anyone invites me to attend an event in that room I will politely decline. All credit to the groom's aunty - she had decorated the room and it looked lovely. Look past that and you are in a dated, very cold venue. Apparently the heaters were on and you would expect it to warm up with all the bodies - but no. I did ask the waiting staff if there were doors to outside open somewhere but they said everything was shut. I was so cold I wanted to go home by 6.30pm. Drink hot coffee I thought! Nope - it was nothing more than warm flavoured water.
the other guests at our table left early because they were also cold. As my partner was involed with the band we had to stay until the end. I finally found myself a spot right under the speakers at the front and pretty much sat on the 'heater' for the rest of the night.
The room was booked until midnight. How rude of the staff to startbreaking down the tables and packing up around us by 10.30pm. By the time we got to midnight there were only about four tables left standing - the room had been stripped! Nothing makes you feel more unwelcome than staff who obviously can't wait for the evening to be over.
On the up side, the waiting staff were very nice and those I did talk to were very helpful.
I've been here for the buffet dinners before and have always enjoyed the meal and the restaurant. I will always recommend the Copthorne as somewhere to go for a reasonably priced, tasty smargasbord meal.
- Official Description (provided by the hotel):
- Copthorne Hotel Rotorua is situated in a region that offers unique geothermal wonders and the prospect of an exhilarating holiday. Located on Fenton Street, the hotel is a short distance from the city centre, and perfectly located for guests wishing to sample all that the city and broader region have to offer. ... more less
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- Also Known As:
- Rotorua Kingsgate Hotel