Stayed two nights, the superior rooms are a standard you would expect of a 3 star hotel room, clean, tidy, comfortable, air-conditioned and moderately appointed. The standard rooms are a different story, old and worn, wood panelling and open ceilings, no air-con, very 70’s feel. There is no secure parking and limited parking on site. Overall the Hotel is showing its age.
The restaurant “Jack’s Kitchen” offered a standard menu or the “Kiwi Buffet” and at $26 per head was reasonably priced. We had the buffet on our first night and it is good standard kiwi fair, no problem. The following night was a vastly different story. We booked a party of 10 to dine at 7.30pm. We arrived at 7.30 and where seated. By 7.45 the buffet was half run out and there was no sign of any effort to replenish it, so for $26 per head it was a rip off. Half our party opted for steaks from the menu, we where told there would be a hour wait and we accepted that, but by the time they arrived all the dishes were cold, I ordered a rib eye fillet and received a cold scotch fillet.
Breakfast both mornings were up to standard offering a varied choice.
My recommendation would be make sure you book a superior room, dine early for the “Kiwi Buffet” and don’t order a steak.
- Official Description (provided by the hotel):
- Four-story Motor Hotel located near city center, 2 km from train station. ... more less
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- Also Known As:
- Rotorua Kingsgate Hotel