I travelled with a group of colleagues attending a conference at the Energy Centre. We were a bit nervous about the quality of the rooms as the hotel is rated 3.5 star. The hotel looks terrible from the outside. However on entering the lobby everything changed. The interior was modern, warm and inviting. Staff were genuinely friendly and efficient and the superior room we stayed in looked fine if slightly smaller than we expected. It contained a queen and a single bed. The room overlooked the main street and was noisy during the day but silent at night. I found the beds rather lumpy and the pillows thin. I did not sleep well here because of this. Bathroom was well presented and well supplied with toiletries
Food was a disappointment at this hotel. My colleague, who is not a fussy eater, found breakfast inedible and only ate there once even though breakfast was included in our tarrif. We dined at the restaurant on the first night for convenience, but never after that. Food was lukewarm and in one case fish was partially uncooked. Presentation was good.
Having stayed for business in the Ventura Inn previously we felt that it offered better value for a cheap and cheerful business trip and was actually cheaper during the period we stayed because we checked the price.More
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