We only stayed in the Silver Oaks for 1 night. A family of 4 (2 couples) staying in a 2 bedroom suite. Reception were not very welcoming or friendly and when we asked questions about their recommendations for evening entertainment they were not very helpful. Room was clean and tidy had everything we needed although little run down and in need of refurb (wallpaper coming off the walls). We were informed by reception that the hotel bar would be open until 10:30pm and when we arrived back at the hotel at 9:30pm the bar was closed. The pool and private spas are well maintained however the gym was very poor, only couple of cardio machines that actually worked. OK if you want a cheap, no frills motel in a quiet location.
- Official Description (provided by the hotel):
- Need to revive and rejuvenate? Then select the SilverOaks Resort Heritage as your accommodation choice in Rotorua. The Resort is located in the heart of Rotorua with just a short walk to Te Puia, home of the World Famous Pohutu Geyser, and just 1km to the city centre.The Resort is perfect for both business or pleasure. The Resort has 41 rooms, including studio, one bedroom and two bedroom apartments, with a number offering a private spa pool or spa bath. The apartments offer a full kitchen lounge and dining area. Resort facilities include mini golf, tennis courts, heated swimming pool, spa complex, BBQ gazebo, breakfast room, guest lounge, conference rooms, internet cafe, wireless internet. The Resort in under new management and we are currently refurbishing the resort and adding additional services. We look forward to hosting our guests and welcome all feedback to assist us in providing a high quality product and service. ... more less
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- Also Known As:
- Silveroaks Resort Heritage Hotel Rotorua
- Quality Inn Rotorua
- Quality Hotel Heritage