Originally booked via Expedia to stay at Heritages sister Motel/Inn the "Gwendoline" next door. Arrived there to be informed we were to stay at the Heritage - at no extra cost, which my Wife and myself found strange, but over bookings happen (only reason i can think that we would be moved)
Arrived at the Heritage next door and were given Room Four. This room must have been due for an upgrade. Peeling Wallpaper in Bedroom a turn off, and toilet walls look like it had undercoat on it, or just a blotchy paint job. We were advised the Spa in our room was being fixed, but that we could use the Main Pool and Other Spas near the Dinning Room/Cafe, which we did & enjoyed. I will say the Unit we had was clean and tidy though. Nice fresh Towels etc, lovely Kitchen area, some worn carpet though near kitchen area. A little annoyed about the Spa in room not working. It was my Wifes first visit to Rotorua since moving to NZ, had wanted to make it special for her.
I found the Manager very pleasant.More
- Free Parking