This is our third stay at this motel and after this visit, it will be our last. The whole place needs lots of work, the rooms, the pool and even the tennis courts all need major work. Our unit had a leak outside the bathroom and by the look of the carpet it has been happening for some time but nothing has been done about it.
In our bedroom we even had cockroach's running around. The only new thing in the unit was the TV. The couches were both very old as I would say were the beds by the feel of them. We were here for three nights & we would have happily moved to another motel if we hadn't already paid over $500NZD for the room, plus as it was New Year's Day most of the other motels were already booked and as a family of four we needed to have two bedrooms which would have been almost impossible to find.
I would not recommend that you stay here until they have done some major renovations & brought this place into the 21st century.
- Official Description (provided by the hotel):
- Need to revive and rejuvenate? Then select the SilverOaks Resort Heritage as your accommodation choice in Rotorua. The Resort is located in the heart of Rotorua with just a short walk to Te Puia, home of the World Famous Pohutu Geyser, and just 1km to the city centre.The Resort is perfect for both business or pleasure. The Resort has 41 rooms, including studio, one bedroom and two bedroom apartments, with a number offering a private spa pool or spa bath. The apartments offer a full kitchen lounge and dining area. Resort facilities include mini golf, tennis courts, heated swimming pool, spa complex, BBQ gazebo, breakfast room, guest lounge, conference rooms, internet cafe, wireless internet. The Resort in under new management and we are currently refurbishing the resort and adding additional services. We look forward to hosting our guests and welcome all feedback to assist us in providing a high quality product and service. ... more less
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- Also Known As:
- Silveroaks Resort Heritage Hotel Rotorua
- Quality Inn Rotorua
- Quality Hotel Heritage