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“Family space”
Review of Fenton Court Motel

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Fenton Court Motel
Ranked #39 of 92 Hotels in Rotorua
Waihi Beach, null, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Family space”
Reviewed 5 May 2013 via mobile

A great spot to stay, spacious rooms for a family to use, well appointed kitchen and awesome outdoor spa area. The hosts are very welcoming and remember us from previous stays. Value for money with the rooms serviced every day. The shower has great pressure and instant hot water.

Stayed March 2013
Helpful?
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
    106
    73
    26
    5
    3
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67
92
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6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, England, United Kingdom
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 March 2013 via mobile

A very nice motel, staff were helpful and friendly. The room we had was a ground floor one with an undercover spa bath in the garden, very nice. Room facilities were a bit lacking, there was a kettle, microwave, toaster, cutlery and plates etc but no kitchen sink to was anything. A bit basic. Had to washup in bathroom sink which seemed to us to be a bit below the high standard of the many other motels that we stayed at in NZ. Loved Rororua though, so any negatives about Fenton Court facilities easily forgotten.

Stayed February 2013, travelled as a couple
Helpful?
Thank NS_Sevenoaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2013

Me and my family stayed at Fenton Court Motel for two night first week of Jan 2013. The room was spacious/clean and value for money which i paid. The cooked break fast was excellent. The staff at the motel were freindly and helpfull (can do attitude) also you get full kitchnett/plasma tv with sky channels and spa bath. It is easy to find if you are coming from Taupo after the first round about from Fenton street on to your left hand side. We will definitly recomend this place to freinds and family.

Dennis/Shanika and Joel

Room Tip: On my opinion all rooms are good
See more room tips
  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madara k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2012

We stayed at Fenton Court Motel in November in their mediocre room with a roll together bed!! Not the most comfortable two nights. On 20 December we discovered that they had charged our Visa twice for the visit. I emailed them and got a reply stating that Yes they had realised on 25 November that we had been charged twice, but that they had done nothing about it. I emailed our bank details to them. Three emails later, I finally got payment on 28 December in my bank. Why could they have not : reversed our visa immediately, telephoned us, written to us, sent a cheque to us - why did we have to wait over a month for this payment. There was no apology just a promise of a free breakfast next time we stayed with them. Do they not realise that there are plenty of other motels in Rotorua - we wont be staying with them again and we will be telling people why. This is appalling treatment of customers - you need to get your act together Fenton Court Motel.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 November 2012

We stayed in a downstairs studio room.
Good bed.
Spacious ensuite bathroom and there were plenty of towels.
A nice surprise was the private undercover spa out the back.
The TV reception was excellent and the TV was a good quality unit (not a generic "hotel brand").
Tea facilities were good and included biscuits.
Overall very neat, clean and tidy.
Great for a self-drive holiday in an easy location to reach all the main attractions in Rotorua.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirnach, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2012

Caren and Terry run an excellent motel in a very friendly way. The room is spacious, tha private spa in a covered courtyard beautiful after a days visits of the many attractions of the region. And the price is very fair, especially if you consider that it includes wifi, newspaper and - complementary shuttle to dinner in town and shuttle back on phone call!

Stayed October 2012, travelled as a couple
Helpful?
Thank Juerg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangarei, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2012

This was our first trip to Rotorua and we really found the Fenton Court to be a very convenient base from which to explore. The rooms were not flash but very clean and comfortable. We had everything we needed. The rooms were warm and the beds were comfortable. My daughter and I had great fun in the spa pool. A friend joined us for a night and the staff were very friendly and accomodating. All in all a relaxing place place to stay. Would do it again!

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASxox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fenton Court Motel

Property: Fenton Court Motel
Address: 305-307 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Rotorua
#22 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fenton Court Motel 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
18 Modern units, serviced daily: 8 studio; 8 x 1 Brm; 2 x 2 Brm; 2 with access facilities. 2 X 2 Brm units with fully equipped kitchen, 8 studio units with breakfast making facilities; all with microwave, fridge, hair dryer, queen And King size beds, phone, FREE WIFI 9-channel Sky Digital TV (2 TVs in 1 & 2 Brm units), heating, electric blankets, iron/ironing board. Private spa in 8 units, individually filled/controlled; double spa bath in 10 units. Cot and highchair available. Cooked/continental breakfast available served to unit, laundry service, off-street parking with security lighting. Secure storage for bikes. Tariff (2 persons): studio and 1 brm unit $120.00 - $150.00 Extra person $20; corporate rates available; minimum unit rate may apply; 2 brm unit rates on application; peak or seasonal rates may apply. Visa, MasterCard, Amex, Eftpos. Member MANZ, Rotorua Assn of Motels. Hosts: Lin & Yong. Qualmark 4-star Self-contained & Serviced. ... more   less 
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Also Known As:
Rotorua Best Western

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