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“they can be a lot better”
Review of Fenton Court Motel

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Fenton Court Motel
Ranked #45 of 91 Hotels in Rotorua
Reviewed 29 July 2014

Spacious rooms and free Wi-FI. nice breakfast and lovely staff but the service can be a lot better if they want to improve. We had a lot of problem sleeping on sofa bed as it was too itchy.

They need to clean their amenities properly.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Dave_Sunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fentoncourt, Owner at Fenton Court Motel, responded to this reviewResponded 4 August 2014

This group of 4 1 female 3 males made a booking then cancelled then re booked Asked for discount as they were in the hospitality Trade gave discount plus complimentary breakfast . Our reward was they were extremely noisy in the night plus left the room in a disgraceful mess .Our linen supplier could not fault the linen we pride ourselves of high standards as you can see from our reviews .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (219)
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140 - 146 of 220 reviews

Reviewed 24 July 2014

This motel gives you everything that one can expect for a clean comfortable stay. The room had an outdoor covered Jacuzzi which was a blessing. The rooms gave a fresh and warm appeal. The staffs are friendly. The breakfast was too good.
Its better to be experiences and than to be described.

  • Stayed: March 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Pritam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

We stayed as a family of 4. The rooms were clean and well heated. Breakfast was great. The spa in the courtyard was excellent and we used it every day. The staff were extremely friendly and did my washing for free. I can thoroughly recommend Fenton Court Motel as a friendly motel that is great value for money.

Room Tip: The rooms with a spa in the courtyard as great.
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank Clarky6677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We go to Rotorua regularly but this was the first time we had stayed here. The room, although small, was immaculate. The outside spa was beautiful, everything in the room was fresh and appealing. The heater was great (we have stayed in places in Rotorua before where the heater doesn't go). The complimentary breakfast is beautifully presented and there was HEAPS of well cooked food - you would happily pay for this, so its a lovely touch that its included in the room rate. The husband and wife team were just lovely, really helpful and naturally friendly - we said we would be back and we will - its our new favourite place to stay!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank DBee_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Our family stayed 2 nights and our teenage girls loved the spa bath. Very clean and tidy and very friendly and helpful staff. The complimentary breakfasts with our booking were just right. We really enjoyed our stay and will come back here again.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank KathrynChristensen63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Stayed here for 2 nights (all too short a stay sadly!) in July, so the weather was rainy and windy.

Regardless of the nasty weather, the motel offered a warm welcome to their friendly establishment.

I opted for a room with a private outdoor jacuzzi/hot pool which was fantastic. This was located outside and under cover. It took a long while to fill up, but there was nothing better after a day out exploring in the wind and rain to come back and have a long soak in the hot water while listening to and watching the weather swirling around!

The room itself was also very good. Microwave and fridge (with free milk) and lots of tea/coffee/hot chocolate/biscuits. Also the usual things like a TV and free wi-fi internet access.

The bathroom was large, with a decent shower, toilet and sink. I would mention there's no bath, but when you've got a large hot tub sat outside, you don't really need one!

The free shuttle minibus was invaluable. They took me to the Polynesian Spa and also picked me up from a local supermarket when the rain was coming down.

In terms of location, it's around a 15 minute stroll from central Rotorua up Fenton Street, but in pleasant weather it's a nice enough walk. Local amenities include a supermarket and fast food restaurants within a 10 minute walk.

Would definitely come here again, hopefully in summer next time!

Room Tip: Spend the few dollars more to ask for a ground floor room with outdoor hot tub/jacuzzi!
See more room tips
  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
3  Thank Matt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014 via mobile

Very tidy and clean motel. Friendly and helpfull staff. Great way to relax in a warm spa while it's very cold outside. Breakfast was delivered to our room, on time and still hot. Plenty of tea and coffee in our room.

Stayed: July 2014, travelled as a couple
Thank 141nicolap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fenton Court Motel

Address: 305-307 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Rotorua
#21 Romantic Hotel in Rotorua
Price Range: £58 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenton Court Motel 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
18 Modern units, serviced daily: 8 studio; 8 x 1 Brm; 2 x 2 Brm; 2 with access facilities. 2 X 2 Brm units with fully equipped kitchen, 8 studio units with breakfast making facilities; all with microwave, fridge, hair dryer, queen And King size beds, phone, FREE WIFI 9-channel Sky Digital TV (2 TVs in 1 & 2 Brm units), heating, electric blankets, iron/ironing board. Private spa in 8 units, individually filled/controlled; double spa bath in 10 units. Cot and highchair available. Cooked/continental breakfast available served to unit, laundry service, off-street parking with security lighting. Secure storage for bikes. Tariff (2 persons): studio and 1 brm unit $120.00 - $150.00 Extra person $20; corporate rates available; minimum unit rate may apply; 2 brm unit rates on application; peak or seasonal rates may apply. Visa, MasterCard, Amex, Eftpos. Member MANZ, Rotorua Assn of Motels. Hosts: Lin & Yong. Qualmark 4-star Self-contained & Serviced. ... more   less 
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Also Known As:
Rotorua Best Western

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