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“Absolute garbage” 1 of 5 bubbles
Review of Accolade Lodge Motel

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Accolade Lodge Motel
Ranked #33 of 93 Hotels in Rotorua
Certificate of Excellence
Napier, New Zealand
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Absolute garbage”
1 of 5 bubbles Reviewed 14 March 2014

The photos are completely misleading. The rooms are tiny, with no air conditioning which is a must in the heat of NZ weather. The bathroom was even smaller and was disgusting. There was black mould on the shower head and on the shower glass near the base where the cleaner obviously took a short cut. This motel is not 4 star. It was definitely a 2 star motel. When we politely went to ask if there was air conditioning or a fan we had missed in our room (we did miss a tiny, mobile fan) the owner told us if we didn't like it to move to another motel down the road. We hadn't even complained, just asked if there was any aircon. Shocked really. Nothing more to say. Can't recommend you to miss this enough - also off the beaten track in a crappy location. PS. Continental breakfast not worth it if you're paying extra

Room Tip: Just don't book any here. JUST. DON'T.
See more room tips
  • Stayed March 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank kristinbaylis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

Traveller rating
    103
    63
    24
    6
    2
See reviews for
36
95
14
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington, DC suburbs
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

Wonderful value for the $. Lance at the front desk knows so much about the area. His tips were on target, whether it was a restaurant or a hike. The room itself worked. Beds were comfortable and shower was nice. Breakfast was a nice continental spread. No road noise, easy drive into town, and across the street (walk or drive) from a Mall if you need to pick up anything.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank apba66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

This place was very clean and much nicer than expected for the price. The man at the check in desk was really really helpful with travel information and gave us a couple of discount vouchers.
Breakfast was good too.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donanap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havelock North, New Zealand
Level Contributor
175 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

Stayed at Accolade Motel for 4 nights during the Rotorua Bikefest. Accommodation is standard motel fare - bathrooms are small but adequate, rooms are a good size and adequate, and the motel is well located - it is a short walk into the CBD and a supermarket over the road.

But it is the friendliness and helpfulness of the host (Lance) that made the difference - he couldn't have done more to be of assistance, from advice about Rotorua to bike storage and internet vouchers (free). He also helped us out with a booking issue - all with a big smile!

If only more motel operators could appreciate that it this level of service that can make an ordinary visit into a memorable trip.

Room Tip: West side rooms have a nicer outlook
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  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crazysteveb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 12 February 2014 via mobile

Reasonable room size with some evidence of maintenance e.g. updated furniture. Bathroom fairly tired but functional. Clean and tidy.

Well positioned for town with close to unit parking.

Very warm welcome and continuous good service.

Breakfast and particularly wifi as free inclusives a very handy plus.

Stayed February 2014, travelled as a couple
Helpful?
Thank aceadrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trieste
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

the motel is clean, very cheap, wifi free, the toilettes are in the room, free parking. A common kitchen is available for cooking, two bikes available for free (book it in advance!). The people at the desk are very very kind, and they helped us to organize the time in rotorua with smart suggestion! It is perfect for that kind of accomodations.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank octopus81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 10 January 2014 via mobile

I didn't have much hope from this motel given that we paid $90 for our one n8ght stay here.. but boy I was wrong. This motel has such a cute feel to it. The room is sufficient, the bathroom quite basic. Pros - friendly staff, heated beds (each side has its own controls), basic breakfast, and super quite! I slept like a baby! Definitely recommended!

Stayed January 2014, travelled as a couple
Helpful?
Thank Aztravelernew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Accolade Lodge Motel

Property: Accolade Lodge Motel
Address: 30-32 Victoria Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #33 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:3 star — Accolade Lodge Motel 3*
Number of rooms: 11
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