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“SPACIOUS AND GRACIOUS”

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Distinction Rotorua Hotel & Conference Centre
Ranked #33 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 24 September 2012

Enjoyed a great package stay at the Distinction.The reception staff were great, the complimentary bottle of wine very acceptable and the room spacious. Dinner at the Yakatori was both filling and full of flavour. The buffet breakfast was great and we rolled out the door very satisfied travellers.

  • Stayed: September 2012, travelled as a couple
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Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this reviewResponded 26 September 2012

Patrick H, Thank you for your visit to our hotel & your comments. The package you chose is very popular. I am pleased you were satisfied with the rooms as well as the food & beverage outlets. We hope to welcome you back again soon.

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338 - 344 of 437 reviews

Reviewed 17 September 2012

I enjoyed our 1 night stay at this Hotel with the staff being VERY friendly and helpful. The service was excellent at the buffet breakfast and the chef cooking the eggs was delightful and poached my eggs perfectly. When we had an extra person come with us we never had to ask for extra towels etc it was immediatly brought to our room without having to ask which was excellent service. The ensuite was very large and the room with 2 queen beds was ample in size. My only negatives would be that the reception is NOT off their carpark and arriving at night in the rain meant walking around in the dark and wet with our luggage about 50m. I wouldnt have been happy with this if I was a single woman, as the street lighting was poor and the street a back street. The bedspreads on the beds also desperatly need updating as they were quite tatty.
However I did enjoy my stay and would stay again.

  • Stayed: September 2012, travelled on business
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Thank MelBid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this reviewResponded 18 September 2012

MelBid, were pleased you enjoyed your overnight stay at the hotel. I will look into the bedspreads immediately and have these replaced. The egg station is quite cool to have available and I’m pleased you got to enjoy egg’s just as you like you to start your day. Next time you come for a visit, bring your car up to the reception, we will have our staff take your luggage & valet park your car for you, so you don’t need to worry about the weather or street lighting. We hope to welcome you back again soon.

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Reviewed 16 September 2012

This was one of 3 of the more corporate hotels we stayed in during a 4 week road trip. We had a room with a balcony above the main entrance overlooking the road. The room was nicely furnished and spacious. I cannot comment on the other facilities at this venue as we only stayed for one night and chose to eat out as the hotel seemed very busy with lots of other tourists arriving by coach so we found somewhere a bit more quiet to spend our evening. It would also appear there was a wedding party staying at he hotel and unfortunately they didn't to have much consideration for other guests staying on the same floor as they were constantly opening and closing the doors to their rooms and not very quietly either. Appart from this I have no complaints overall but doubt I would stay here again as I always get the felling with these type of hotels you are just another guest and prefer a more personal service you get from smaller accommodations.

  • Stayed: November 2011, travelled with friends
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Thank matthew_graham23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this reviewResponded 16 September 2012

Hello matthew_graham23
Thank you for your feedback regarding your stay last year. A lot has changed since your visit 11 months ago,and we would welcome you back to experience the service we provide all our valued clients. It’s a shame you chose to dine away from the hotel, although our three restaurants are located within the hotel, they are a very enjoyable dining experience. With new menu’s that are choosing popular by all.

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Reviewed 24 August 2012

we traveled down for a conference ,my room was a little dated but it was spacious and the bed was very comfortable.I did not eat in any of the restaurants however the food served at the conference was very good.It was put out on time and when we pushed back our lunch by an extra 90 mins the kitchen looked after our needs.The staff were friendly and helpful and would go back again

  • Stayed: August 2012, travelled on business
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Thank Curtis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this reviewResponded 29 August 2012

Hi Curtis S, and we look forward to welcoming you again!!
The team do try to accommodate where we can. Glad you enjoyed your time here. Just last week we finished the refurbishment of the last of our superior & deluxe rooms, so on your next visit you should find the rooms “up-dated” and all rooms now have flat screen TV’s some even have 43” flat screen, great for sitting back to watch that movie (if you get time). I hope next time we can entice you into the restaurants.

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Reviewed 26 July 2012

We held a National Hui at this conference facility our guests were able to be accomodated.
The food was well done and the service was really exceptional. Based on our stunning experience we shall be taking our next lot of Conferences back to this stunning facility.

Room Tip: Supreme rooms are very nice
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  • Stayed: June 2012, travelled on business
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Thank Kahuariki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this reviewResponded 27 July 2012

It was a pleasure accommodating yourself & your delegates for the National Hui, what an amazing group of people. When you’re ready to book the next event JossDaBodd, just let us know, we will look forward to welcoming your group back with us. We do have a great range of conference facilities to cater for all needs and with our new Wireless system in place, it makes it care free for the presenters. Our New Executive Chef is creating some amazing meals for all to enjoy. See you next time!

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Reviewed 13 July 2012

spent mothers day at this great little place with my family. great staff and atmospere, also grreat rooms.

  • Stayed: May 2012, travelled with family
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Thank NTTK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 July 2012

Terina1, your comments are short but very sweet. Thank you, were very pleased you have enjoyed your time at our hotel and hope to be able to welcome you back again very soon.

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Reviewed 10 July 2012

We often stay here - when on family holidays from Auckland, to Rotorua (which we love). We like the hotel because it is not too swanky and impersonal like some, but has everything you expect a hotel to have. The location is good (Fenton Street but down the end by some of the best thermal parks) so is reasonably handy but not too noisy. The staff are nice and the service is friendly.

The rooms are fine. Breakfast (which we had included in our deal) was excellent and the service, again great - friendly but competent.

I do think that the hot pool area was okay but personally not the best I have had in Rotorua to be honest although others seemed to be enjoying themselves.

Room Tip: Try a meal at the Yakitori restaurant at the hotel - delicious food and good service. They have a...
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  • Stayed: July 2012, travelled with family
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Thank wahinetoaAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

We are pleased to be able to welcome you & your family back again wahinetoaAuckland, it’s great we can be a home away from home for you all. There’s a lot of activities to keep everyone entertained in Rotorua, and after a busy day, our outdoor pool & Jacuzzi are a great way to relax. Yes your correct work on the Grotto spa’s is needed and were looking into that. We hope it won’t be long until we can welcome you back for a break away with your loved ones.

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Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Price Range: £94 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua

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