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“Lovely Stay”

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Distinction Rotorua Hotel & Conference Centre
Ranked #32 of 92 Hotels in Rotorua
Auckland, New Zealand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely Stay”
Reviewed 8 May 2013

We've stayed in many hotels in Rotorua and this is one of the nicest. The grotto area is awesome: stylised "cave" rooms with mineral baths (including jacuzzi jets)... it's just too bad the waterfalls over them aren't working. You can tell that in it's day this hotel would have been 'the place', it's a little worn around the edges now, but it still has a real charm about it. Didn't try Mr. Yakitori but it looked great. Would definitely stay again.

Room Tip: We were above the jacuzzi area, which got a little noisy with the kids below. Wasn't too bad but...
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 13 May 2013
Nicole S, it’s so great you could come for the short trip down and enjoy some time out with us. Thank you for your comments. Yes the Grotto spa’s are a little different, and most seem to enjoy them. I will get the waterfalls worked on immediately. I hope you can come and visit again, next time try Mr Yakitori, the food is so fresh & light, or one of our other dining options, we certainly have something for everyone here. See you then.
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411 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Farnham, United Kingdom
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 May 2013

A very impressive hotel. Our room was clean ,comfortable and had plenty of space.The general areas of the hotel were very pleasing too and the staff friendly and helpful.You definitely need a car here as everything you want to see in the area is pretty well spaced apart. The hotel itself is positioned quite close to the main tourist attraction - maouri village and geyser - so could be quite smelly at times but you get used to it . It 's also positioned on the outskirts of the town on a long road made up of mainly hotels and motels.The breakfast was good and very substantial.Whilst in the area we also ate at Valentines which is in the town and very good value for money.An enjoyable stay

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank pensioner62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 8 May 2013
Kia Ora pensioner62, thank you for your recent comments on Trip Advisor. I trust your time in New Zealand was relaxing & enjoyable. We appreciate your kind comments on our hotel. Perhaps next time your over this way we could convince you to try our Mr Yakitori Sake Bar or Pavilion Café & Restaurant for dinner. We hope you come and visit again soon.
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Auckland, New Zealand
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 April 2013

We stayed in this hotel for 2 nights with 2 young kids, the room is clean, with two double beds, large enough to sleep 4 of us. We booked this hotel on its website, following email exchanges with reservation manager, the communication was excellent. The hotel seems accomodate many tour groups, but I find no problem to stay as an individual guest.

  • Stayed March 2013, travelled with family
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Helpful?
Thank JSmithDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 21 April 2013
Hello JSmithDD family, we are pleased you came to stay. We hope you got to enjoy some of the hotels facilities like the outdoor heated swimming pool & Jacuzzi as well as the food & beverage outlets, with the kids deal (eating free with a parent’s main ordered) in our Pavilion Restaurant or our Japanese style sake bar. We hope to see you again very soon. Take Care.
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Toronto
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 April 2013

We stayed here for a couple of nights last month and we are satisfied with our choice. All staff encountered was friendly and informative. Extra star for excellent service. Rooms are average, with old carpeting, but clean and comfortable. It is good to have a car while here as it is not really walkable to any shops or restaurants, but there are a few restaurants on the premises. Hotel rates are a good value, well worth it. Breakfast and Internet is an extra cost and we found those to be pricey.

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank Chambello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 12 April 2013
Thanks for taking the time to comment delineation. Your right we are a little bit from town about a twenty minute gentle walk, but it’s good to be away from the noise of the night life and it makes the internal garden more peaceful & relaxing for all, when relaxing in the Jacuzzi or swimming in the outdoor heated pool. Keep an eye on our website, we have some great Bed & Breakfast packages that might suit you better than just room only. Hope to see you again soon.
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Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 March 2013

On behalf of our cast and crew I would like to thank you for making our stay at the Distinction above our expectations.
From the time we arrived till the time we checked out we all had a wonderful stay.
Your staff were helpful, respectful and approachable at all times.
The crew enjoyed dinner within the hotel after a long days work
and breakfast was excellent and a great way to start another very long working day.
The rooms were clean, spacious and very well appointed.
All our vehicles and equipment were safe overnight with the parking made available for us.
I would not hesitate to recommend or to book again a stay at the Distinction.

  • Stayed March 2013, travelled on business
    • Value
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Helpful?
Thank jojo24_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 21 March 2013
Jojo24_5, it was our pleasure having you, your cast and crew stay with us. What a great group of people you get to work with; the Distinction Team really enjoyed having them stay. Thank you so much for taking the time to comment. We hope to be able to welcome them all again soon.
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 January 2013

We had a great time staying here on the Grabone deal. Great staff, informative, had a great time relaxing in and around the pool in the afternoon and then went back after dinner to soak in the spa and use the sauna - it was great. Rooms slightly aged but comfortable and was in line with expectations we had read on trip advisor. Dinner at Mr Yakitori was great. Buffet breakfast good. Some TV channels a bit fuzzy though. Thanks for a good night away for our 1st wedding anniversary!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 31 January 2013
1st Wedding Anniversary – how fabulous!! So pleased you got to enjoy it with us.
The internal gardens with heated pool and jacuzzi’s is a brilliant hidden gem for the hotel. And were pleased you located the sauna down with the private grotto spas. The buffet breakfast has an extensive range to cater for all taste buds and give a great start to any day. Sound like you managed to really take that time out together.
Hope we can celebrate many more with you.
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Auckland
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 23 January 2013 via mobile

We stayed here on a Grab One deal which made it very good value. The check in staff were extremely friendly, made sure we had our bottle of wine that was included, and checked our dinner reservation. The room was a good size with two queen size beds and a nice size bathroom. The room was very clean and also had a large flat screen Tv. The pool area at this hotel was very good, heated to just the right temperature, and I loved the private spa pools in the grotto. There are sun loungers and tables for sitting around the pool area, and I really felt like I was on a mini holiday. We ate in the Japanese Yakatori restaurant, and the food was great. The hotel bar is a typical hotel lounge bar. Not much atmosphere, but a good happy hour with free snacks, and friendly bar staff.
Altogether this is a solid 4 star hotel. I would definitely stay here again if I was in the area, especially if it was another great deal.

Stayed January 2013, travelled as a couple
Helpful?
Thank lisamarieauckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 31 January 2013
Lisamarieauckland – there is another GREAT deal coming soon, so keep an eye out!! Again we’ll have all the trimmings here waiting for you, to make the break away a relaxing and memorable stay. It’s great to hear you got to use the range of facilities we have here, we are very lucky – there’s something for everyone really. It’s not a bad drive for a quick escape so we hope you can come back soon. Like us on Facebook & you’ll get notification of our deals as they happen. Enjoy !!
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Additional Information about Distinction Rotorua Hotel & Conference Centre

Property: Distinction Rotorua Hotel & Conference Centre
Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua

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