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“Will definately be back again!”

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Distinction Rotorua Hotel & Conference Centre
Ranked #31 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
1 review
“Will definately be back again!”
Reviewed 19 January 2014

It was a spare of the moment trip to Rotorua, to have some R&R. We hadn't stayed at Distintion Hotel before, but thought the reviews looked good and the price was good too. What we liked was that the price was for the room, not based on configuration. At other hotels we were going to have to pay for the 2 adults and then 2 children as extra.
We were pleasantly surprised by the very impressive look and feel of the Hotel, very helpful and friendly staff (especially Victor, Manager at the reception), and central location.
The facilities were fantastic, the kids had a ball in the pools and Jacuzzi - Great for families...and would be just as great for a romantic getaway with the hubby next time! Will definitely be back again!! Thanks so much :)

  • Stayed January 2014, travelled with family
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Helpful?
Thank Josie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 21 January 2014
We will look forward to seeing you again Josie W and family. What can I say except thank you!

Thank you for coming to stay with us and thank you for this review !!

Your kind words on our Duty Manager Victor have been passed on.
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418 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Opotiki, New Zealand
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 January 2014

Had a great New Years Eve at the Distinction Hotel after a spur of the moment decision to stay in Rotorua. Our room was great, 2 king size beds, very private with a leafy outlook. Large bathroom and small balcony and was in a quiet part of the hotel and had the best black out curtains. Great for those of us who like a really dark room to sleep in. The only small flaw was we couldn't get any cooling to work and it was really hot in the room when we first arrived. We had a really nice dinner outside by the pool on a beautiful sunny evening and the buffet breakfast was extensive and only $10pp. Service was great as well.

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank Tracey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 16 January 2014
Happy New Year TraceyD, so glad you decided to pop in for a visit and enjoyed your time with us. It’s brilliant being able to relax around the pool having your evening meal, you really feel like you’re on a break. In any hotel you stay in if the temperature in the room is not where you’d like it to be, just contact reception, we can have that sorted for you in no time. Our extensive buffet breakfast would have set you right for your days travels, we hope you used the egg station and the Chef cooked them to your liking!! Hope to see you again soon.
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Auckland Region, New Zealand
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 January 2014

We spent one night here during the labour weekend. We took the package deal which included the Skyline and Lug ride. The room has two double beds which can accommodate a couple with two kids comfortably. The hotel itself is not new but I think the room has been refurbished and looked very clean. The bathroom is reasonably sized but there was some difficulties to adjust the hot/cold water in the shower. There is a heated pool and spa an early work out or evening chill out. There are two parking lots on both sides of the hotel but it's more convenient to park on the street in front of the hotel. The hotel is about 10 mins walk or 5 mins drive to town centre. The heater does make some noise at night but it didn't disturb our sleep.

We had to pay for the wifi, which is now free in most hotels around the world.

  • Stayed October 2013, travelled with family
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Helpful?
Thank KC K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 9 January 2014
Greetings KC K from Auckland. Labour weekend seems so far away now, can I suggest it’s time for another holiday? We have more packages on offer so you could try something new this time?
Don’t forget to view our website for offers on www.distinctionrotorua.co.nz or of course if you want to spread your wings more, Distinction now have nine properties nationwide, you can view all on www.distinctionhotels.co.nz. We hope to welcome you again soon.
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Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

Stayed here for 3 nights. Rooms were nice, and we liked the new bathrooms. Service was excellent, all the staff were friendly and happy to help. Parking is outside and security cameras only seem to record in the centre lot of the car park between their two main light poles so definitely keep that in mind when parking unattended.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank shinkz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 9 January 2014
Happy New Year Shinkz, were glad you could come for a visit recently. With our four restaurants and bar facilities along with the outdoor heated pool, Jacuzzi and private grottos, there’s a lot on offer for everyone. We are really pleased to hear the “service was excellent” from our team. We hope to see you again in the near future.
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Auckland, New Zealand
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 January 2014

We stayed for 3 nights at Distinction hotel Rotorua (Superior room on the second floor) for new year holidays. It is an old hotel, with some renovations but it definitely needs more renovations (like the bath tube, sink, etc)
Hot pool (Jacuzzi) and the heated pool are both lovely and comfortable. Although there were some leaves in the pool (comparing to the Polynesian Spa in town, I prefer the hot pool in the hotel as it's not crowded, no bad smell like Polynesian Spa and also free!!)
There are a few bar/restaurants in the hotel that we haven't tried but seemed to be a good place to spend an afternoon/evening with friends.
Fan in our room was still old and it made a noise when I turned it on so we preferred not to use it (a negative point, as it was a bit warm in the room even with the window open)
I left the window open, and at night I found a small cockroach on the wall.
Big flat TV which was great. Internet was available and free for our room but we had a lot of disconnections.
Reception staff were great, they helped us with the tourist attractions of Rotorua. (thanks to you all)

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Arash V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 8 January 2014
Happy New Year Arash V, from Tehran Iran. Thank you for visiting Rotorua New Zealand for your recent holiday Christmas / New Year Holidays. Were pleased you enjoyed the hotel facilities, unfortunately we do sometimes get leaves in the pool, having a large garden setting around the pool, does create this, however to do try to clear regularly through the day / night. I’m sure once you advised your concerns on the fan & internet the team worked hard to get rectified for you on the spot. We hope you get to visit New Zealand again soon. Safe travels.
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Canberra
Level Contributor
174 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 November 2013

Our room was spacious and had everything we needed. Breakfast was great but what I loved the most were the heated spas and heated outdoor pool. The hotel is a bit out of town and we needed to drive to get to the shops or for restaurants though the hotel restaurant was good and reasonably priced.

Room Tip: Our top floor room only had a view towards the south of Rotorua - no lake view for us.
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank KittyKatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 5 December 2013
Merry Christmas KittyKatch, thank you for trying out so many of the hotels facilities. Having four restaurants and bars on site, means you don’t have to travel far from your room. And I hope you had the most relaxing spa whilst you were here. We hope to welcome you again soon.
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Haywards Heath, United Kingdom
Level Contributor
105 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 13 November 2013 via mobile

Our room was very dull and old-fashioned and desperately in need of a makeover. The main problem was no air-conditioning and only a ceiling fan which had little impact on the room temperature. We had to sleep with the balcony door open to try to cool down.
On a positive note, there was plenty of free parking and free internet if you stay more than one night. The pool and grotto is open till 11pm. We used the pool which was nice and the hot spa pool, although the bubbles were not working and the sauna was out of order! Some attention required to keep this area functioning and a bit cleaner.

Stayed November 2013, travelled as a couple
Helpful?
Thank Gwyndolen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, 14 November 2013
Greetings Gwyndolen, Thank you for staying with us recently and for your comments. It’s sad you felt the room was dull and old fashioned when they have just had a refurbishment. The large car park is complimentary to all guests using the hotel. We have fans available for any guest feeling discomfort from the heat. We did have a couple of facilities fall over during your stay, we have been working hard to get all facilities back up and running, we do regular maintenance to try and avoid these things, but sometimes it’s outside of our control.
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Additional Information about Distinction Rotorua Hotel & Conference Centre

Property: Distinction Rotorua Hotel & Conference Centre
Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua

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