I have stayed at the Millennium several times, and would rate their service as excellent. Their staff are obviously very happy in their job and with who they work for.
However with this stay I was in a room that had a number of little things that just went wrong, from the heater not working, to a persistent noise that came from a vent, to the tv going on the fritz. The staff were again very helpful, but I think overall some winter maintenance would go a long way.
- Official Description (provided by the hotel):
- Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more less
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- Also Known As:
- Rotorua Millennium Hotel