To me the staff make this hotel. It definitely has a great location, lovely courtyard garden, delicious food, beautiful views, well appointed rooms and a wonderful pool/spa area but the staff are even better than these things. We found everyone to be helpful, friendly and keen to do the most they could for the guests.
One example of this is Rex.
We stayed on the Club Floor and Rex, who ran the evening canape session and breakfast, is a major asset to the hotel. He chatted away, remembered people's orders from one day to the next and was committed to giving guests a top class service. Thank you Rex and The Millennium, hopefully we will be back soon.
- Official Description (provided by the hotel):
- Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more less
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- Also Known As:
- Rotorua Millennium Hotel