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Millennium Hotel Rotorua
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Reviews (1,445)
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All reviewspolynesian spaclub roomlake viewlarge hotelbuffet breakfastper dayduty managerlobby areanew zealandgovernment gardenscentral locationsulphur smellone night staycomfortable staytown centreeat streetspa pool
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909 - 914 of 1,445 reviews
Reviewed 26 November 2013

A class hotel with excellent staff who are efficient and courteous. Spacious well appointed lobby, delightful gardens, very good value food and well maintained hotel.
I'd certainly book there when traveling to Rotorua but my only criticism is that for such a quality hotel there should be free wifi available in the rooms. In this day and age that should almost go without saying. The only free wifi meant sitting in the lobby and then it was only available free for 20 minutes.
Otherwise, a great place to stay.

  • Stayed: November 2013, travelled on business
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Thank 2kiwis_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this reviewResponded 16 December 2013

Thank you for commenting on our excellent staff, class hotel and great facilities following your recent stay and also acknowledge your note regarding free wifi . We hope to see you return again and wish you all the best for the festive season. Kind Regards.

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Reviewed 24 November 2013

We have just stayed here for two nights as part of a month in Australasia and as in the review title it was pretty good but not perfect. It is an extremely busy hotel with both tourists and business people on the move at most times. What is really good is the public rooms; the helpfulness of the staff; the location and the availability of car parking. Our room overlooking the lake was great in all respects with the one criticism being the leatherette armchair was very worn with bits coming off it. The bathroom was really perfect as was the shower.
After four weeks on the road, we had built up quite a lot of laundry but had been put off doing it as in many hotels, the costs of the service are disproportionately expensive. However, the Millennium has a laundrette which was very reasonable indeed. All you need is a supply of two dollar coins and hey presto, with the iron and a board in the room, my wife was able to bring us completely up to date with laundry before we returned home three days later. Much easier to pack clean clothes so it was brilliant!
Breakfast is absolutely fine - our only criticism being that as it is a conference hotel, both the mornings we were there, we found ourselves next to high powered business discussions at nearby tables which were very intrusive. I suspect these delegates may possibly have been supposed to sit on separate tables outside by the pool but at 0830 in the morning it is really heavy going! Relative peace and quiet is impossible.
My only other criticism concerns the charging for wifi. You are allowed twenty minutes free every 24 hours or pay for two hours or sign up to a daily plan. When you logon for either of the first two options, you have to use the time up immediately or it is gone. The ubiquitous nature of modern communications means the majority of people are used to being able to logon multiple devices whenever they want from the comfort of their rooms for however long they want, but this is unachievable here without significant payment.

Room Tip: The upgrade to a room overlooking the lake is worthwhile, not so much for the view, but for peace and quiet.
  • Stayed: November 2013, travelled as a couple
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1  Thank Goodltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this reviewResponded 16 December 2013

Thank you for your comments on Trip Advisor about the helpful staff, the location and car parking during your recent Australasian travels. November is one of the peak months in Rotorua so everywhere can get a little busy at times, but I hope this did not detract too much from an otherwise enjoyable stay. Best Wishes for the Xmas season.

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Reviewed 18 November 2013

Just stayed here one night but found it really lovely although some areas could do with a bit of a "spruce up". It is really conveniently located and only a short walk to a number of attractions. Check in was easy and the beds lovely. The only really bad thing were the showers - the worst shower I have very had - the spray noozles were so far apart it was just about impossible to actually get wet!! Apart from that we were really happy with our short stay and would stay there again.

  • Stayed: November 2013, travelled as a couple
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1  Thank TwinkD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this reviewResponded 16 December 2013

Thank you for your feedback on your recent stay and I am pleased you were happy with your short stay and that you will return again, we look forward to welcoming you back. I have noted the comment regarding the shower and we are currently in the process of replacing the heads in some of the rooms that appear to be not spraying efficiently. Best Wishes for a safe Xmas.

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Reviewed 17 November 2013

I selected this hotel because it offered a good internet rate which included breakfast, and was well located to the bus station, Rotorua Museum and Government Gardens. It is huge with 350 rooms, but quite nice with a Maori-inspired lobby and a lovely blooming garden at its center. Our room was spacious with large windows and a chic roomy bath. When we inquired at the desk about where to book a Maori Hangi feast, they offered to book for us and just charge it to our room. We were immediately booked for the same evening--no hassle. The breakfast buffet on the lower level was expansive, and carried quite a high price tag, so we were delighted to have gotten the included rate.

  • Stayed: November 2013, travelled as a couple
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1  Thank Paola010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this reviewResponded 16 December 2013

Thank you for posting your feedback following your recent trip to Rotorua and for choosing the hotel due to its handy location to the bus stop and some great inner city sights such as the Government Gardens and the Museum. I hope you enjoyed the Maori cultural experience evening and that you take home some wonderful holiday memories of our city and your travels. Best Wishes.

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Reviewed 12 November 2013 via mobile

Always stay here every few months when on business. Quality of restaurant very good Club Lounge package is the best. Great view of lake , comfortable and good standard.
Wifi in room makes it easy for business but you can only sign up one device otherwise you need to buy another pass.

Stayed: November 2013, travelled on business
1  Thank GriffinFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this reviewResponded 15 December 2013

Thank you for returning to stay with us on your business visits to Rotorua and I'm pleased you enjoy the quality of the restaurant and the Club facilities and services. We hope to see you again in the New Year and all the best for the festive season. Kind Regards.

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