We had an enjoyable stay on the whole but were disappointed by two issues: firstly our special rate included a 30 minute massage at the hotel spa but when I tried to make an appointment the only time available was 9.30am the next morning. The hotel did allow us a late checkout but I thought it was a bit poor. Also we had a twin room which supposedly was able to sleep 4 (ie two adults and 2 children) but the two "double" beds were definitely on the narrow side for 2 adults... in fact not even wide enough to fit two pillows! This was a particular disappointment and made for a pretty restless night for everyone - certainly has not been an issue in any other similarly-bedded room I have stayed in. Would wonder whether the superior rooms are any better in this aspect - it would be well worth the cost of the upgrade if the beds are bigger. On the whole though we had great service and the kids loved the buffet breakfast and the pool, so not a bad stay - just could be better.
- Official Description (provided by the hotel):
- Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more less
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- Also Known As:
- Rotorua Millennium Hotel