My hubby and I stayed at this Hotel on the 7th of August 2014. Everything was fine until we decided to go to the bathroom and then get ready for bed. On using the toilet we discovered black hair and dust along the front of the bath and as hubby had only used it earlier and not me. Oh well we thought have shower and then time to get into bed pulled back the top sheet only to discover the bed had not been made from the previous guest and no spare pillows. I rang down to the front desk and was told they could move us to the 2nd floor but as we were already in night attire we said no. They sent a porter up with 1 sheet and 2 pillows. we put the sheet on the top of other sheets and used the bedspread as our blanket. I complained to the clerk in the am when we paid but no price reduction, a small apology from her but to date nothing from the hotel. We try different hotels so we can tell our friends not recommending this one tho .... Yuk
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- Also Known As:
- Rotorua Millennium Hotel