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“Will stay again (stayed 3 nights)”

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Novotel Rotorua Lakeside
Ranked #19 of 92 Hotels in Rotorua
A TripAdvisor Member
Waihi Beach
2
Reviewed 23 April 2011

Very comfortable stay with very friendly staff. Ordered room service on my first night and was dissapointed with the steak, dry & flavourless, in fact the meal tasted like a microwave meal. Dined in the restaurant second night and the scallops were great, the venison was ok but a little tougher than it should be. Dined out on the third night. Overall a really friendly comfortable place to stay but don't expect high quality meals. Good gym equipment for your daily workout but no rowing machine. Also good safe place to go for a run beside the lake.

  • Stayed: April 2011, travelled on business
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Reviews (2,490)
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2,047 - 2,053 of 2,492 reviews

Reviewed 23 April 2011

We have stayed in this Rotorua Novotel many times since it was fairly new. They have maintained the standard and condition of the hotel very well over all these years and the staff is still very helpful and friendly. However, the restaurant service seems to have deteriorate a little from what we used to experience. The staff seems to be fairly new and unfamiliar with the food and the menu offerings.
The most disappointing part of our stay is that there is no complimentary wireless service the rooms and there is only two internet access in the lobby.

  • Stayed: April 2011, travelled with family
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Thank LotusJade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
auckland
2
Reviewed 22 April 2011

overall great except for evening dining - food was slow coming out. Ordered bread & dips - took about an hour to arrive and restaurant was only 30% full. Shower in room was weak but great staff & very friendly and helpful

  • Stayed: April 2011, travelled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Accor traveller
Auckland
1
Reviewed 22 April 2011

  • Stayed: April 2011, travelled on business
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 22 April 2011

Hotel is very conveniently located with plenty of parking. Buffet restaurant is very resonably priced and offers a good range of food at all meals. Desk staff are very helpful giving advice on places of interest both Maori and geothermal. Good internet access with computers in reception with time limit when busy, Wi Fi in reception(both free) or the more expensive option in the rooms.

  • Stayed: April 2011, travelled as a couple
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Thank BarrystroudUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2011

A great base for a couple of days in Rotorua. Extremely close to 'eat street' and the lake for breakfast and nice walks.

  • Stayed: April 2011, travelled solo
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Thank DH01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Waikanae, Kapiti Coast
1
Reviewed 20 April 2011

As the Novotel has a 4 star rating we would not have expected to find that the taps and shower head were corroded or that the grout in the floor tiles and shower tiles would have been black with dirt or that the room would have smelt of stale urine as you entered the room. The smell was not attributed to the usual smell you get from the sulphur in Rotorua. Besides that all was well.

  • Stayed: April 2011, travelled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Rotorua
#17 Luxury Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
Price Range: £93 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Official Description (provided by the hotel):
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel

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