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Novotel Rotorua Lakeside
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Reviews (2,689)
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49
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834
1,163
506
137
49
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2,149 - 2,154 of 2,689 reviews
A TripAdvisor Member
Tauranga
1
Reviewed 21 July 2011

The Novotel Rotorua was excellent in all areas. Ranging from the check-in to the rooms and restaurant. My family and I very much enjoyed our stay. It was close to shops and the lake front and very convenient. We will defiantly stay again.

  • Stayed: July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Singapore
21
Reviewed 20 July 2011

Pros
The location is good as it was very close to the scenic lake.
Hotel is neat, clean and nice
Room reasonably big.
Within walking distance to town

Cons
Internet charge is high
Quite pricey.
Unfortunately the chamber maid missed a stained towel when we check in. I just put it aside.

  • Stayed: July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this reviewResponded 22 July 2011

Thank you for your review. While high speed internet is charged from the accommodation rooms this is balanced with free access available at the Novotel Mac Stations in the lobby, or via wireless for 30mins a day in the lobby and bar areas.

Thank you
Fraser McKenzie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
An Accor traveller
Hamilton
1
Reviewed 18 July 2011

  • Stayed: July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
AUCKLAND
1
Reviewed 18 July 2011

No Kettle in room only issue. all other parts of the stay were pleasent and enjoyable as we said when we left we will be back. Next stay will be in Auckalnd in August.when we hold our annual conference it was so sucessfukl in Rotorua last year we are having it in Auckland unfortunately we decided not to c=go to CHRISTCHURCH this year which would have been our wish as we rotate them between the two Island. You should bepleased that our members form across NZ wanted us to book Novatel again

  • Stayed: July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this reviewResponded 19 July 2011

Please contact me directly fraser.mckenzie@accor.com as every room must have a kettle, so I would like to personally ensure there is one in place. My apologies if this was not so, but pleased your conference was a success!

Thank you
Fraser McKenzie

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An Accor traveller
NYC
1
Reviewed 18 July 2011

  • Stayed: July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this reviewResponded 19 July 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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