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Novotel Rotorua Lakeside
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Reviews (2,689)
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834
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Reviewed 16 November 2013 via mobile

Food very good, rooms standard hotel type, adequate. Wifi 30 dollars for 24 hours, although free for 30 minutes. Good setting. Wifi charges grate though, free in most backpackers. Staff helpful, good. Outside area outside bar full of smokers, smoke blew into the area we were sitting in.

Stayed: November 2013, travelled on business
Thank chitake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Novotel Rotorua Lakeside, responded to this reviewResponded 25 November 2013

Kia Ora chitake

Thank you for the review of your recent stay with us. I am pleased to report that all Le Club Silver members and above are entitled to complimentary unlimited WiFi. For all other guests we do offer 20 minutes per day complimentary as well as our Mac stations located in the lobby.

Regards
Ian Shipman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ian S, Manager at Novotel Rotorua Lakeside, responded to this reviewResponded 25 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FMcKenzie, General Manager at Novotel Rotorua Lakeside, responded to this reviewResponded 15 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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