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“Good value hotel”

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Novotel Rotorua Lakeside
Ranked #18 of 92 Hotels in Rotorua
Brisbane, Australia
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good value hotel”
Reviewed 27 May 2014

On a "road trip" following our rugby team around the North Island, we spent 2 nights in this hotel. The location is perfect for walks around the town centre, the lake and tours. We liked the fact this hotel was celebrating its environmental awareness so well. Loved having a bath in the bathroom which you often miss out on in modern hotels. The bed was way too soft for us, but could be to others liking. My only gripe would be the lack of free Wi-fi in your room. If cafes and McDonalds can offer this service to customers, I don't understand why hotels in New Zealand make you all sit in the lobby for free wi-fi. Really enjoyed the private mineral baths in the Spa and would recommend these.

Room Tip: We had a view over the city centre which was nothing special, if you can get one looking out over th...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gypsykylie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, 28 May 2014
Dear KylieHiggs

Glad to read that you enjoyed your stay with us at the Novotel Rotorua. We have had very positive feedback regarding the comfort of our beds but as you mentioned some prefer it either softer or firmer.

Hope you team had a successful tour, we look forward to having you back in the future.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (337)
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English first
Auckland, Auckland, New Zealand
Level 4 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2014

I've spent a few nights in Novotel Rotorua Lakeside and enjoyed it very much. Friendly stuff, nice and clean rooms, superb view over Lake Rotorua, Very cool spa and bar to relax after a busy day in town. I certainly recommend it,

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Csaba S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, 8 June 2014
Dear Csaba S

Thank you for taking the time to review your recent stay with us at the Novotel Rotorua. I am really glad to hear you had a enjoyable time with us at the Novotel, we hope to see you again in the near future.

Regards
Ian Shipman
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Houston, Texas
Level 6 Contributor
187 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 May 2014

Thoroughly enjoyed my stay. My room was large with a view of the lake. Very pleasant. I slept well. Room had a safe. There was a fixed shower in the tub, and plenty of room for toiletries. Good breakfast, particularly the croissants - they went fast! Free Wifi in lobby for limited time. Nice staff.

  • Stayed November 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LJV1515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, 28 May 2014
Dear LJV1515

Thank you for taking the time to review you stay with us at the Novotel Rotorua, I am pleased you enjoyed all aspects of your stay with us.

I hope the rest of your New Zealand trip was an enjoyable one.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level 4 Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 May 2014

Situated next to the Lake Rotorua, the hotel has easy access to the lake promenade and the restaurant street. The staffs are friendly and helpful. The room is spacious and clean, wifi is fast and stable, and the lake view is splendid. Plenty of parking and it's free, unlike the hotel in Hamilton. Definitely will stay again if we come back!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raymond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, 25 May 2014
Dear Raymond H

Thank you very much for the fantastic feedback regarding your recent stay with us at the Novotel Rotorua. I am very pleased to read that you enjoyed all aspects of your stay.

I hope the rest of your New Zealand trip was as enjoyable, we look forward to having you back.

Regards
Ian Shipman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
Level 6 Contributor
194 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 May 2014

The location of this Hotel is excellent. We could walk everywhere, and especially at night, we could find a restaurant nearby and it was not far to walk back to the Hotel.
The staff at the reception was very friendly and helpful. All our requests were met - newspaper was delivered to our room every morning; early cleaning of our room while I went out walking and a broken light bulb was changed by the next day.
The room and bathroom were spacious with adequate amenities. The lighting in the room was good. The wardrobe was big, except there were not quite enough hangers provided for a longer stay. The beds were firm but very comfortable. The sheets and towels were all very clean.
Our room overlooked the park, and we could see the lake too. So it had a very pleasant outlook and we had a lovely and relaxed stay.
However, one main drawback was no free internet !!

Room Tip: May be a lake view room on the higher floor.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, 25 May 2014
Dear feipo

Thank you for taking the time to review your recent stay with us at the Novotel Rotorua. I am very pleased to read that you enjoyed all our fantastic Hotel has to offer.

We look forward to having you back.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Rotorua Lakeside

Property: Novotel Rotorua Lakeside
Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Rotorua
#16 Luxury Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Official Description (provided by the hotel):
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel

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