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“Comfortable Hotel / Great Location”

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Novotel Rotorua Lakeside
Ranked #19 of 92 Hotels in Rotorua
California
Level Contributor
70 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
“Comfortable Hotel / Great Location”
Reviewed 2 January 2010

I recently stayed at the Novotel Rotorua for two nights. My friend and I arrived at the hotel from the airport via the Super Shuttle van service (NZ$18). This multi-story hotel is located just a few minutes walk from the lake and on the edge of the downtown area. Nearly all of the attractions in the downtown area were within a 10 to 15 minute walk from the hotel. The central tourist bureau was a 7 to 10 minute walk from the hotel.

We were warmly greeted by the person at the front desk. I was assigned a room on the 5th floor overlooking the downtown area. My friend had a lake view room across the hall. The room was a standard size room which had contemporary furnishings and decor. Furnishings included a small lounge chair, desk, flat screen TV, and small refrigerator. In the closet, there was an iron and ironing board. Amenities included coffee and tea (self serve)and a mini-bar with beverages and snacks (pay). The bed was comfortable and the linens clean and crisp. I had some nice views of the downtown area from my room. The bathroom was clean and well maintained.

The hotel had a restaurant, that I did not visit, and a nice indoor pool and sauna / spa. There were two Apple computers in the lobby that had free Internet access, but as one might expect they were frequently in use by other guests. A nice amenity for the traveler was a guest self serve laundry room that had two washers and dryers. As with the computers in the lobby, the laundry room was often in use so plan to go early in the morning, mid-day or in the later evening hours to avoid a wait.

Overall, I had a very pleasant and comfortable stay at this hotel and would recommend this hotel to others.

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelstuff0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (328)
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Phoenix
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 January 2010

My husband and I took a two-day trip to Rotorua during a stay in New Zealand. We arrived a bit bend out of shape from driving left-handed, and so were quite grateful for the comfortable room. It rained both days we were there so we did less than we might have. The hotel has an in-house thermal tub which we enjoyed several times. The best thing about this hotel for us was the restaurant - excellent breakfast buffet in the morning and a memorable dinner in the evening. We were able to overcome the last of our jetlag here, so perhaps the rain was a good thing.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khalsaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver co
Level Contributor
3 reviews
Reviewed 20 December 2009

This was a very nice room with all the amenities and nice friendly staff to go with it. In this price range could not have asked for more.

  • Stayed December 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank contheroad333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast Australia
Level Contributor
61 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 18 December 2009

Had a wonderful three night stay in a lake view room - the little extra for lakeside rooms is well worth it , to go to bed and wake up to that superb view. Rooms are large, bright, clean and well appointed. All staff at reception, restaurant and housekeeping were friendly and helpful. Food in the restaurant is very good - we particularly appreciated the table d'hote offerings at dinner which allowed the options of two or three courses from two set menus - this represented excellent value. Location of the hotel and accessibility can't be bettered.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Errol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
1,023 reviews
413 hotel reviews
common_n_hotel_reviews_1bd8 634 helpful votes
Reviewed 30 November 2009

Very much like the ibis next door but cleaner and a little more upscale. Good breakfast, clean rooms.

  • Stayed November 2009
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Starviagera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 November 2009

Absolutely the best location for a stay in Rotorua, the Novotel is steps to downtown and lakeside. Only one side has lake views, but there's so much to do in and around Rotorua that we weren't in our room much anyway.

Rooms and lobby were nice, pool a bit lacking. Free internet in lobby.

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cdixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2009

Very nice hotel. Close to lake, park, and restaurants. Most of the front staff was very helpful. Internet is free in the front lobby (two computers to use) but if you have your own computer and want to use it in the lobby (or in your room) the cost is steep.

The hotel itself was very very nice. Comparable (IMHO) to a Marriot or Hilton.

Stayed October 2009, travelled solo
Helpful?
Thank GoingSolo111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Rotorua Lakeside

Property: Novotel Rotorua Lakeside
Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Rotorua
#17 Luxury Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Official Description (provided by the hotel):
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel

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