My husband and I stayed here for one night in October 2010. We had selected a room with a spa for a nice relaxation after a long day of driving. When booking, I received a discount for being part of their loyalty program and also government employee discount, and I still thought the price was a little exey for what we actually got.
Pros: heaps of free parking, reception staff knowledgeable, laundry facility
Cons: Room old and needs an update, washing and drying took 4 hours, the Rotorua smell is imbedded into everything
I must admit, I wasn't prepared for the smell when I arrived in Rotorua, I had been warned by friends and from research, but was told by day two I would be used to it. Our hotel room absolutely smelt of Rotorua sulpher, there was no escaping it. The rooms are in desperate need of refurbishment, comparing this hotel to the other Rydges hotels in New Zealand, I was shocked and disappointed, especially for the price I paid, even with the discounted rate.
On the plus side, the bed was comfortable and the room was spacious. The staff were friendly and they were more than happy to provide us with laundry powder, and advised we could do our laundry after 10pm, as there were no guests staying on the floor near the laundry room.
The spa was in a separate room and didn't look very inviting, we didn't end up using it.
- Official Description (provided by the hotel):
- Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more less
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- Also Known As:
- Rydges Rotorua Hotel Rotorua
- Rydges Hotel Rotorua
- Rotorua Rydges Hotel