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“Fantastic stay”
5 of 5 bubbles Review of Rydges Rotorua

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Rydges Rotorua
Ranked #44 of 93 Hotels in Rotorua
Auckland, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic stay”
5 of 5 bubbles Reviewed 2 April 2012

We stayed at Rydges Rotorua for a long weekend and it was fantastic. There were 4 adults and 2 kids in our group and we had interconnected rooms which was great. Rooms were clean, spacious and suited us perfectly. We had a balcony overlooking a racecourse and the water and a fabulous spa bath!!! We didn't eat in the restaurant or use the gym but the pool and spa was great. Staff were very helpful and friendly. I recommend anyone to stay here, singles, groups or couples. Become a priority member and you get some good discounts too!!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelbugfromNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 16 April 2012
Great comments TravelbugfromNZ

Seems as though we did an awesome job during this stay and its great for the team to see these positive comments come through - many thanks for those and I hope that we are able to provide you with another pleasing experience in the near future.

Again, many thanks.
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1,170 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Waikato
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

We have stayed here a couple of times now and think it's great...we had a room with a spa that overlooked the race course...was really nice...big rooms...friendly staff...nice comfortable hotel and would definately stay here again...only thing letting it down was all the empty dinner trays that guests had left outside their doors for collection i presume - they line the corridors & don't look to nice.

Stayed January 2012, travelled as a couple
Helpful?
Thank misschiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 16 April 2012
Many thanks for your comments misschiff

Great to read that you enjoy your time with us and that you'll be back again. I've handed over you comments regarding the Room Service trays and on your next stay we should hopefully have this all sorted.

Hope to see you in the near future
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Perth, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 16 March 2012

After seen the "Rydges Brand Hotels" here in Australia, this hotel really pulls the other Rydges hotels down.

The hotel feels like you are in a hospital when you walk down the Corridors. I opened up my room and I could not believe the cleaning fumes coming out of the bathrooms. The bathrooms need work as the shower nossles needs replacing, the rooms need painting.

I also believe that this is the work of sulphide in the air but, for the amount you paid I would of thought that I would of had a more enjoyable experience.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank networkgeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 19 March 2012
Thanks for you comments networkgeek, not the greatest impression to receive as you walk into a room to get a blast of cleaning fumes, and then to find that the nossles need replacing, not a great impression at all.

You will be happy to read that we are currently painting the rooms in the hotel and that Housekeeping has been advised about the 'fumes' issues so on your return, we should be on top of these issues.

Many thanks for your comments

Kind regards
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Travellers are raving about these Rotorua hotels

Auckland Region, New Zealand
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

read some bad reviews after i booked and was abit worried what we were going to but nothing to worry about, my young daughter and i stayed two nights in room 327, great with 2 queen beds, bathroom just basic, but everything was clean, was abit noisey like the water pipes running through the walls or something, kept me awake the first night, dined in the restaurant for cooked breakfast children eat for free so that was a bonus! nice pool area, good parking and handy to town, would definately stay again was everything we needed

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B00ZHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 19 March 2012
Many thanks B00ZHG for the great comments.

It was pleasing to read that you had taken advantage of the facilities at the hotel and that both you and your daughter were looked after.

We look forward to having you both come stay with us again in the near future.

Kind regards
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Mackay
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

I thought this hotel was great for the price. Big rooms, spa in the bathroom, and clean. Great breakfast. Kids loved the indoor pool and plenty of space to run around outside. I would definitely stay again.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 19 March 2012
Great to read your comments Mel L and couldn't agree more in regards to space - plenty for kids to be kids and enough space outside as well for them to run around without having to worry about traffic.

Our pool does prove to be popular during the long weekend/holiday periods as does the buffet breakfast in the Atrium restaurant; both very good choices.

We hope to see both you and your family in the near future, thanks again for your comments.
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Geelong, Australia
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 12 March 2012

My friend and I recently stayed at the Rydges Hotel in Rotorua. The room was very dated but very large I must admit. Probably the biggest hotel room I have stayed in. The bathroom was very outdated with stains and cracked grout. The hotel staff didn't seem to know what they were doing. We asked for them to book a skylift dinner which was done fine but they told us a shuttle would pick us up and take us costing $5 per person which never arrived instead a taxi turned up and cost us over $25 one way. Also rubbish was left in a our room after being cleaned.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelaineMorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 19 March 2012
Thanks for your comments MelanieMorgan.

Sorry to read about the issues with the staff organising incorrect transport for your dinner at Skyline Skyrides, it is obviously something we should have gotten correct in the first instance. And as for having the rubbish left in the room, well that is a disappointing read as well and Housekeeping has been advised.

Thanks again for your comments and we hope to be able to be of service to you in the future.
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Auckland, New Zealand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

Great stay here. Weather was terrible but luckily there was a great indoor pool, lovely spa in the huge room, ample parking with easy access, great food and staff. All of it made the holiday great.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozborni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 14 March 2012
Many thanks for the awesome ratings and comments ozborni, sorry we couldn't do better with the weather but it was pleasing to read that you had a great holiday all the same.

Hopefully we are able to have you stay with us again in the near future.

Kind regards
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Additional Information about Rydges Rotorua

Property: Rydges Rotorua
Address: 272 Fenton Street, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#32 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Official Description (provided by the hotel):
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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