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“Average but great for kids!” 3 of 5 bubbles
Review of Rydges Rotorua

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Rydges Rotorua
Ranked #41 of 93 Hotels in Rotorua
Auckland, New Zealand
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Average but great for kids!”
3 of 5 bubbles Reviewed 7 June 2012

Hotel was lacking a bit of maintenance but 2nd time stay and worth being a member for discount on dinners etc. Kids stay & eat free and an awesome pool & spa on the top deck. Service was average and no one really knowing how to get internet in room and downstairs for Wifi but apart from that, the kids had a great time.

Room Tip: Rooms facing the race course very quiet........... very roomy as well!
See more room tips
  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank denisej025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 7 June 2012
Many thanks for your comments and ratings denisej025

Disappointed to read that you had issues with the internet considering how simply it is to operate, will definately need to speak to the team in reards to that and in regards to the maintenace issues as well.

We find that the pool is just a magnet for kids of all ages and with the 'stay and eat free' special, we find that the parents can enjoy themsleves as well.

Once again, many thanks and I hope we have the opportunity to have you visit us again in the near future.
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1,165 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (252)
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English first
NZ
Level Contributor
56 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 4 June 2012

Great value for money - includes in room spa-you could get closer to the city but it's walking distance anyway-I've stayed here more than once and I'm sure I'll be back in future.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goldylocksNz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 7 June 2012
Many thanks for your rankings and comments goldylocksNz

The spa baths in the rooms are great and especially since the temperature has gotten cooler, you've gotta get one of those rooms!!

Looking forward to being able to host you in the near future.
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Buenos Aires, Argentina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 May 2012

Last weekend my partner and I stayed in a king spa room. It is their high end room, booked on the internet with no refund or flexible policy, so got the best price, with breakfast included.

When I walked into the room it had the wow factor. Entrance is into a open plan kitchen, dinning, lounge with sliding doors onto a large balcony with table and seating for 4 over looking the Rotorua racecourse and views to the lake in the distance. Off a hall way was a large bathroom with 2 hand basins, toilet and shower. Also off the hall way was the bedroom, with a king bed, may be a super king, very comfortable. Through the bedroom was a conservatory type room with a large spa bath, which was dated and not the most powerful, still adequate. Over all it was like a small apartment, bigger than our last apartment in London!

On the up side I liked having 2 TV's, one in the bedroom and one in the lounge, it was only basic sky, but as not a regular watcher of TV managed to see a few movies that I have never seen before. I liked the robes and slippers. Breakfast was acceptable, with enough variety for everyone. Free newspapers in the lobby was a bonus. The fridge in the room was handy. The balcony provided views of kids football on the racecourse, birdwatching, and north facing so loads of sun. With the best value being happy hour in the bar with drinks only $3.

If had to fault the room it would be that, the large kitchen only had the bare necessities, would have like real coffee and a plunger. No moisturiser with the toiletries in the bathroom. The hotel is situated a little way out of town, about a 15 minute walk.

Overall I would recommend the King spa room, I don't think you would get all this for the same price anywhere else in Rotorua.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kiwi_chic_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 31 May 2012
Many thanks for your comments kiwi_chic_x

Those rooms certainly do have alot of room in them and the views acorss the horse racing track do offer something different on a daily basis, be it the kids soccer, horse racing or people just out walking their dogs.

We are always looking at ways to improve our service and product and with some of the comments you made mention of, we are able to work on these little things for your next stay with us.

Once again, many thanks for your comments and we hope to have you stay with us in the near future.
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Dunedin
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 May 2012

We visit Rotorua about three to four times a year to see family and always choose Rydges. Never disppointed its my favourite hotel! This visit we were upgraded to a suite which was fantastic. Also great pizza at the Mezz Bar. Would highly recommend.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndybayDunedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 31 May 2012
Great read and awesome ratings AndybayDunedin

We have had a few alterations to the menu so the next time you're with us you'll have to sample our new selections whilst up in the Mezz bar.

Looking forward to welcoming you back to the hotel where we'll try for another up-grade for you.

Kind regards
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Auckland
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 May 2012

Our room was amazing, Two double beds, bath robes, a Jacuzzi and a balcony with views over the race course

Location ws great for rotorua as some other hotels are much further out of town.

Room Tip: 4th floor over looks the racecourse
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 15 May 2012
Thanks for your comments and ratings Dave G, looking forward to having you stay with us in the near future.

Regards
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Coffs Harbour, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 29 April 2012

This was my 2nd visit here,

We had a family of 5 adults with interconnecting rooms which overlooked the race course and the lake. Rooms are very dated..... please at least polish the timber.

Breakfast was great, they even had gluten free bread, which is rare to find, thank you again.

There is a free laundry located on the ground floor.

Location is fair walk into town though there is a new supermarket (Woolworths) within walking distance.

Only down side to our visit was the paper at every door but not ours, Rydges members should not have to request a paper (we were not asked) Also there is no safe in rooms. Did not eat in the restaurant.

Overall value for money as we got a great deal through the Rydges site.

Room Tip: Overlook race course
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gator0017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 3 May 2012
Thanks for your comments Gator0017

I have spoken to our H/K department in regards to the timber comments and they are working on that area of the rooms at the moment. Also suprised to read about not receiving a newspaper in the morning - standard practice so I'm not sure what happened there bu I'll need to get the team up to speed in this area as well.

As for the Rydges web site, I couldn't agree with you more. Once you become a member you can get some great deals on properties around Australia and NZ. It was a pity you were unable to dine in the restaurant for either lunch or dinnner but great to see that the gluten free bread was appreciated at breakfast.

Many thanks again for your comments and we hope to be able to host you again in the near future.
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Auckland Region, New Zealand
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 18 April 2012

Big rooms, nice views over the surrounding town. Got a great rate on a room and breakfast through Wotif. Carparking is large but quite a walk to the reception area. Decor a bit tired but clean enough. The location is halfway along Fenton Street, so a fair walk to the downtown area.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cadbury64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemmel R, Front Office Manager at Rydges Rotorua, responded to this review, 3 May 2012
Many thanks for your comments Cadbury64

WOTIF certainly does have some great deals, but if I can suggest also try Rydges.com when next making a booking, you may be pleasantly suprised. Also we certainly have enough carpark spaces and bus lanes so no issues with parking here!

Hope to see you in the near future

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rydges Rotorua

Property: Rydges Rotorua
Address: 272 Fenton Street, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#31 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Official Description (provided by the hotel):
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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