My wife wanted to take me to the town where she was born so i said "no worries" as long as we stay somewhere nice.................. The reception and overall staff service was great. We arrived to our room to find an empty glass and rubbish from the previous guests at our door. The carpet and lounge chair were badly torn and stained. WE FOUND UNDERWEAR FROM THE PREVIOUS GUESTS IN THE TOP DRAWER. My wife felt that it was that unhygeinic she wore thongs (jandalls) in the shower. The breakfast was well over priced for what it was. All we ate was the hashbrowns and toast as the rest of the buffet was like eating tasteless rubber. We gave the management a list of the problems with our contact details and are still waiting for a reply. If this is a 4star hotel then the local YHA must be 6star. There are plenty of other hotels in the area that look more inviting.
- Official Description (provided by the hotel):
- Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more less
- Reservation Options:
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- Also Known As:
- Rydges Rotorua Hotel Rotorua
- Rydges Hotel Rotorua
- Rotorua Rydges Hotel