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“Spacious rooms are value for money.”
Review of Rydges Rotorua

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Rydges Rotorua
Ranked #45 of 92 Hotels in Rotorua
Auckland Region, New Zealand
1 review
“Spacious rooms are value for money.”
Reviewed 17 July 2014

My husband 2 children and I stayed in the King Spa Suite. Very spacious and clean and tidy. The kitchen was sparse and overall interiors dated but big rooms and good location. Overall breakfasts are value for money with Kids Stay and Eat Free. So at $16 per adult very affordable, tip is to nook in advance or you will pay $27 if you jyst turn up. With lots of families staying over the school holidays the noise upstairs from kids running around and doors banging was slightly annoying, balconies have great outlooks to the lake and are huge, would imagine over summer these would be great spots to hang out on.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReedyMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 18 July 2014
Dear ReedyMR, thank you for your kind comments. I am glad you were able to enjoy our rise breakfast and lake views. We look forward to welcoming you back in summer, Kind Regards, James Billing, General Manager
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1,188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (258)
Date | Rating
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English first
Auckland Region, New Zealand
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014 via mobile

We've stayed here now for the 4th time & it's great value for money!
The kids love the indoor pool & the buffet breakfast.
The rooms are clean & comfortable,but overall the place is in need of modernising.
(A lick of paint would go a long way in improving it)
Happy hour drinks special was an added bonus with this weekends family deal & we enjoyed a few before heading out for dinner. Room service one night was really good, the meals were surprisingly large & tasty.
Would definitely visit here again!

Stayed August 2013
Helpful?
Thank Natasha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 18 July 2014
Dear Natasha G, thank you for your kind comments. The team were thrilled to learn you enjoyed our happy hour drinks and that the kids made full use of the pool. We hope to welcome you and your family back to the hotel soon, Kind Regards, James Billing, General Manager
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014 via mobile

We recently stayed in the school holidays we had a great room on the fourth floor just down from the pool. Great facilities including seperate room with spa bath spacious room. It was both nice and child friendly. There was limited cutlery eg two cups, tea spoons and glasses although when we went downstairs the restaurant manager was lovely and happily gave bowls and a jug to heat a baby bottle in. Central in location. We enjoyed our stay and would recommend to others fantastic value for money.

Stayed July 2014, travelled with friends
Helpful?
Thank 672rhysm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 18 July 2014
Dear 672rhysm, thank you for your kind comments. The team in the restaurant were thrilled with your comments and glad to be of assistance to you and your family. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager.
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Hamilton, New Zealand
Level Contributor
4 reviews
3 hotel reviews
Reviewed 15 July 2014

It was great to expend last weekend with my family in Rotorua. Rydges Hotel was the best choice, very nice facilities, location and services. The Hotel is close by to Restaurants, Shopping Centre and other attraction.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Javier R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 18 July 2014
Dear Javier R, thank you for taking the time to share your feedback. We are happy to learn your family had a great stay with us and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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Auckland, New Zealand
2 reviews
Reviewed 14 July 2014

We had a great time staying at Rydges this school holidays. Originally we booked in for 3 nights but due to the weather and the excellent rate offered, we stayed another night. The staff were exceptionally helpful and pleasant, the food in the restaurant was good and the room was spacious and clean. There was a small mix up with the package we had booked and it was dealt to quickly. We will return next time we visit Rotorua. Thank you to all the wonderful, cheerful staff at Rydges.

Room Tip: The spa deluxe rooms overlooking the race course are spacious and quiet and the spa bath is lovely.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tracey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 18 July 2014
Dear Tracey L, thank you for your kind comments. We were happy to have you stay an additional night, and we look forward to welcoming you and your family back to the hotel in the near future. Kind Regards, James Billing, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

This was my first time staying at Rydges and I loved it. The staff were very friendly and helpful and the room was amazing. We had a great view over the racetrack and were on the same floor as the pool. I felt very well taken care of and enjoyed my stay so much that I will be booking into rydges next conference in Wellington.

Room Tip: The rooms with the massive spa baths in them are a real winner!!
See more room tips
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank tanyas254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 14 July 2014
Thank you tanyas254, for taking the time to share your experience. The team were thrilled to learn you had a great stay and I know you will have a great time at our Wellington property. Their Portlander restaurant is simply amazing. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotorua District, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2014

Stayed in the Deluxe Spa Room with a great view of the Race Course. The kids had a blast in the pool throughout our stay and enjoyed the free WiFi as did I. Staff without exception were attentive and wanting to ensure we had a pleasant stay, this attentiveness included ensuring the kids were comfortable and had everything they needed. The breakfast set up has changed since we last stayed. On our second morning one of the kids wanted something they'd had the morning before but there was none, a quick word with friendly staff and the child's wish was brought to the table and presented with a smile. There really isn't anything more that can be asked for. This is now our third stay here, we are from Rotorua but enjoy a break away from home during the holidays, the Rydges is our hotel of choice!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank JudeRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 14 July 2014
Thank you JudeRobinson for your kind comments and review. The team are proud to learn that you and your kids had a great stay and we hope to see you and the family back with us soon. Kind Regards, James Billing, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rydges Rotorua

Property: Rydges Rotorua
Address: 272 Fenton Street, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#32 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Official Description (provided by the hotel):
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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