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“Family stay”
Review of Rydges Rotorua

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Rydges Rotorua
Ranked #49 of 92 Hotels in Rotorua
Auckland, New Zealand
1 review
“Family stay”
Reviewed 22 July 2014

Stayed with my kids in a deluxe twin spa room.Balcony overlooking the racecourse.although the decor is looking a little tired the room was great for us,the beds were soooooooo comfy.i can usually never sleep away from home but here I did.Indoor pool a bonus and had a lovely meal in the restaurant.Breakfast was also good and plentiful.Nice staff.will stay there again

Room Tip: Nice having a racecourse facing room.Have one away from the pool as the door was banging shut until...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you Caroline D, for sharing your recent experience. The team were proud to learn you and your family enjoyed our dream beds and rise breakfast .We look forward to welcoming you and your family back to the hotel in the near future. We have looked into your room tip with a view to resolve the issue of the pool door. Kind Regards, James Billing, General Manager.
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1,206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
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English first
Auckland, New Zealand
Level 6 Contributor
187 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 21 July 2014

Wotif Deal on this hotel on recent sunday night was a great deal
Rooms are Huge , could hold a ball in the room
Very warm , with large King sized beds , good housekeeping standards
didnt dine in house, but Hotel appeared to be very busy with children being school holidays , so obviously some good deals available
Spacious room overlooking the Rotorua racetrack , so great outlook, and no traffic noise
A large spa bath available in seperate room at the front so again good views
Never used the pool/spa facilities so cant comment
Staff all seemed very good at their jobs
Would i return
YES I HAVE and would again

Room Tip: all rooms appear to be similar , with no traffic noise
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  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank johntoddl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you rambo1950, for your kind and balanced comments. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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1 review
Reviewed 21 July 2014

Loved the friendly and helpful staff at Rydges Rotorua. From the time we walked through the door the staff were helpful and always smiling. Our room was clean and tidy, with more than enough room for a couple, and the outlook over the racecourse could not be more peaceful.

Our was only a short one, two nights, with dinner on both nights taken in the Atrium Restaurant. Our first meal was great, lamb fillets for me, lamb cutlets for my wife. Both of us loved the meal, and returned the next night for more of the same. Unfortunately, our Friday night saw a 'buffet' meal which we both felt to be over priced and did not enjoy it at all. I am sure there are many who enjoy such a meal, we did not. Consider what you will enjoy prior to committing to the buffet, we had enjoyed a few 'happy hour' drinks and were stuck with our decision to eat in.

Overall, if you were aware of all, our stay could not have been better. Our bed was comfortable, the room 'roomy' and clean. Location doesn't really matter, Rotorua isn't so big as to require a specific place.

Enjoy your stay! :D

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ross C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you Ross C, for taking the time to share your experience. The team in the restaurant were proud to learn that you had a good experience the first night and we have taken on board your comments around the buffett with changes already made ahead of this weekend. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager.
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Palmerston North, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 21 July 2014

Stayed for 2 nights during school holidays. Kids loved the pool. Room was spacious and clean. Staff very friendly and helpful. Made sure on check out that we knew where we were going for the next part of our journey. Great place to stay.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bradical666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you Bradical666, for your kind comments. We hope you had a safe onward travel and we look forward to welcoming you and your family back to the hotel in the near future. Kind Regards, James Billing, General Manager.
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Waihi Beach
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2014

Can't beat this as a family stay especially the breakfast package. That is what brings us back each time. The pool is also a highlight in winter time. Ridges is close to mountain biking and town. One word though does it for me. Breakfast, breakfast, breakfast. Kids stay and eat free also helps. Especially at Breakfast time.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank salmon74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you salmon74, for recognising our Rise Breakfast. The team were happy to learn that your family also made the most of our kids eat free promotion. We look forward to welcoming you and your family back to the hotel in the near future. Kind Regards, James Billing, General Manager.
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Auckland Region, New Zealand
2 reviews
Reviewed 21 July 2014

We really enjoyed our stay at Rydges, even though it was only for one night-it left us wanting to stay for longer the next time we visit Rotorua. the room was lovely. The beds were very comfy, the room was very warm, and the spa was great. The only criticism would be that we could hear the neighbours next door and upstairs every now and then, not very sound proof room, but that is excusable.
The kids loved the pool. We loved not having to go far to have to entertain the kids after a long days drive-just up the elevator to the pool! It could do with a bit a clean though, the water was very cloudy.
There was plenty of variety of food at both the dinner and breakfast buffets-we felt a bit spoilt actually!
No task was a problem for the staff, very friendly and willing to help however they could, and had a great knowledge when it came to giving directions.
Love the kids stay and dine free deal.
We look forward to our next stay at Rydges, and would recommend to my friends and family.

Room Tip: If you are a smoker do not get a room on the ground floor-a balcony is best so you don't have to...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shivell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you Shivell R, for your kind comments. The team were excited to learn that you and your famil had an awesome stay with us. We have looked into your comments around the pool and we hope to welcome you and your family back to the hotel in the next school holidays. Kind Regards, James Billing, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
1 review
Reviewed 20 July 2014

Second time we have stayed at Rydges with our family of 5 and find it fantastic value with the kids staying and eating for free. Even though it was the school holidays and really busy, service was still excellent and timely, and staff super friendly. Our friends have now started joining us on these mini holidays and loving it, can't wait for the next lot of holidays!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Michael N Shary... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Rydges Rotorua, responded to this review, 24 July 2014
Thank you Michael N Shary... H, for your kind comments. The team were wrapped to read your comments and we look forward to welcoming you, your family and your friends back to the hotel in the next school holiday break. Kind Regards, James Billing, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rydges Rotorua

Property: Rydges Rotorua
Address: 272 Fenton Street, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#34 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Official Description (provided by the hotel):
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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