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“Very nice accomodation in a good location”

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Birchwood Spa Motel
Ranked #79 of 93 Hotels in Rotorua
Melbourne Beach, Florida
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Very nice accomodation in a good location”
5 of 5 bubbles Reviewed 1 June 2013 via mobile

I thank Kevin for helping us amidst spotty communication while traveling and making sure he had a room for us on arrival. He was very helpful finding us a room for the second night as well as he was all booked. We stayed in a two bedroom unit with shared bath. The unit was very nice and had everything you would need to stay for much longer than we were able. It even came with a garage. The kitchen was large and well-equipped, bath had a large shower and heated towel bar. The living area was comfortable, heater worked well. The WiFi worked really well and was unlimited and included. I recommend and would definitely stay here again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Love2Trek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    27
    37
    19
    6
    5
See reviews for
32
33
5
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
Townsville, Australia
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 17 May 2013

With a family of 6 it can often be hard to find quality accommodation that will fit our size. This motel had not only the space, but also a modern self-contained kitchen and private courtyard spa. The hosts were wonderful, the rooms immaculately clean and the gardens beautifully cared for. However, like many of the places we stayed, the toilet was in the bathroom, which provided a hold-up when our family arrived back at night. The motel is a little out from the centre of Rotorua but not so far as to be a problem. Wi-fi worked well and the free newspapers at your doorstep each morning was a nice touch.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
various
Level Contributor
98 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 24 February 2013

This motel is about 2km out of central Rotorua but handy for some of the attractions. The owners are very helpful, it is immaculately clean, tidy and well fitted out. Excellent wifi, (not something that seems common in NZ).

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roderrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 February 2013

Booked in for mountain bike trip, close to trails ( best mtb trails in the southern hemisphere)
Friendly helpful staff, rooms clean
Our unit had a garage for safe storage of bikes .
Spa good way to relax after a day of riding
Had trouble with free WiFi signal strength from back apartments.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank glenn caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JessnMike W, Owner at Birchwood Spa Motel, responded to this review, 17 February 2013
Thanks for your kindness. We appreciate your feedback and hope to see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 February 2013

Booked via expedia.co.nz.Literally 10mins before check in, smoothest check in ever, even better stay. Absolutely highly recommended accommodation, gorgeous couple. Excellent service and beautiful stay. Thank you very much. Expats of 9years, make us miss home so much more......

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roi-Y777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 11 February 2013

Tried to book online through booking website, then through their own website, both unsuccessful.
Made a booking by phone, subsequently they advised they had double-booked and they arranged alternative accommodation which turned out to be of a reduced standard.
Spoiled a long awaited week-end away.

Stayed February 2013, travelled as a couple
Helpful?
1 Thank Schemers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JessnMike W, Owner at Birchwood Spa Motel, responded to this review, 17 February 2013
Sorry about that. The booking channel sometimes makes mistake when it is busy. We always do our best to make every guest satisfied. We will discuss this with the booking channel to avoid this kind of things. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 January 2013

We spent 3 nights at Birchwood Spa Motel last week and were very pleased with our choice. The motel is on a busy through road but we were unaware of traffic noise. Each unit has a private spa at the back - very relaxing! The hosts were very pleasant to deal with at all times. As we wanted to walk the Blue Lake circuit and do a couple of walks in the Redwood Forest the motel location was perfect for us. A quick drive into the city centre for restaurants. We would definitely stay here again.

Room Tip: We had a one bedroom unit, rather than a studio unit. This was a very good choice. Private spa ou...
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VirgoHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Birchwood Spa Motel

Property: Birchwood Spa Motel
Address: 6 Sala Street | Po Box 6107, Rotorua, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
#45 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Birchwood Spa Motel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Enjoy a warm welcome at the Birchwood Spa Motel. Studio, one and two bedroom spa units, townhouses with own garaging, close to thermal attractions, 2.5kms from town centre. Studios offer tea/toast making facilities, other units have well equipped kitchens. Qualmark Four Star rating. ... more   less 
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Also Known As:
Birchwood Hotel Rotorua

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