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Holiday Inn Rotorua
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Reviews (980)
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All reviewsthermal villageshuttle buswhakarewarewa maorite puiaroom servicegeothermal areabuffet dinnerthermal reservefree wifisulphur smellstandard roomheated poolcomfortable hotelhot springsstayed here for nightstown centrethermal pools
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884 - 889 of 980 reviews
Reviewed 9 November 2011

A lovely well presented Holiday Inn, the rooms were very nice, the beds & pillows made for a good night sleep. The Reception staff were very friendly and the restaurant was well priced with great service. Good location for tourist trips but a little bit far our of town.

  • Stayed: November 2011, travelled with friends
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Thank Rebraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 21 December 2011

Dear Rebraj,

Thank you for taking the time to comment on Trip Advisor and for choosing to stay at Holiday Inn Rotorua.

It was great to read that you enjoyed the bed and pillows. We receive many positive comments regarding our beds and it is always neat to know our guests have had a good nights sleep.

It was also pleasing to read that you found our staff to be very friendly and able to provide great service. We strive to provide a consistently good quality of product and service, and it is most rewarding to see guest feedback that shows this has been achieved during their stay.

Thank you again, we appreciate you taking the time to place feedback on Trip Advisor and look forward to welcoming you back to Holiday Inn Rotorua.

Kind regards,

Marcus Keenan
General Manager

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Reviewed 25 October 2011

Stayed here last week for 1 night. Had a very comfortable stay. Had no issues with the room, the only minor issue was the furniture looked dated.

Special mention to the staff, they were great.

  • Stayed: October 2011, travelled with friends
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Thank Tanaug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 21 December 2011

Dear Tanaug,

Thank you for choosing to stay with us at Holiday Inn Rotorua.

We are pleased that you enjoyed a comfortable stay and that you found our staff to be great!

We really do appreciate you taking the time to place your feedback on Trip Advisor, and we look forward to welcoming you back to Holiday Inn Rotorua next time you visit our part of the world.

Kindest regards,
Marcus Keenan
General Manager

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Reviewed 26 September 2011

Decent value for money.rooms were quite spacious.not as good a view as some of the other hotels on lakeside but adequate.had a slight problem with the water tap since it only gave out hot water but that's a minor nitpick.overall average value for money

  • Stayed: September 2011
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Thank indi_pendent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 2 October 2011

Dear indi_pendent,

Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.

As you mentioned, we do not have the same view as the other hotels in town, however the view over the Whakarewarewa Village and the geothermal valley is a unique and special aspect of a stay at Holiday Inn Rotorua.

We do appreciate you taking the time to place your feedback on Trip Advisor and hope to see you again in the future.

Kindest regards,

Marcus Keenan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2011

We had balcony queen/single on level one room 122. Best bed on trip after three weeks. Super comfy. Good food. This is a busy hotel that caters for big groups so expect kaos around reception a times. Good value and service. Dont get a room near the lift our was and was VERY noisy as people gathered to talk outside our door, very annoying.

Room Tip: not near the lifts
  • Stayed: September 2011, travelled as a couple
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Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 2 October 2011

Dear Tim J,

Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.

It was great to read that you enjoyed the bed, we have received many positive comments regarding our beds since we rebranded as Holiday Inn.

Again, I would like to thank you for taking the time to place your feedback and we look forward to welcoming you back to Holiday Inn Rotorua.

Kindest regards,

Marcus Keenan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2011

Last minute stay in Rotorua as we hadn't finished exploring everything there was to offer. Reception staff were very helpful and offered a room to cater for 3 of us, Standard room with 2 double beds. Beds were comfortable and rooms were typical of Holiday Inn Standard. Location is a little bit out of the main Rotorua 'hub' so a car of public transport would be required as it isn't in walking distance to restaurants etc. However town is only a 5 min drive. Ended up having breakfast downstairs and the price was reasonable for a hot buffet (24NZD) and plentiful.
Internet kiosk is available in the lobby for a reasonable price, also a little gift shop and they offer a cultural show/dinner which looked quite good.
Plenty of free onsite parking which was great and right next to Whakarewarewa Thermal Reserve and Historical Living Village.

  • Stayed: September 2011, travelled with friends
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Thank pixieloz85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 15 September 2011

Dear pixieloz85,

Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.

I am not surprised that you extended your stay in Rotorua, there is so much to see and do. I am pleased that we were able to accommodate you and that you enjoyed your stay with us.

We do appreciate you taking the time to place your feedback on Trip Advisor and look forward to welcoming you back to Holiday Inn Rotorua in the future.

Kindest regards,

Marcus Keenan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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