We had booked our room specifically for the view but found this was marred by overlooking the roof, the carpark & a very large tree. Was also very noisy from hotel machinery in in area just outside our room. Room has been refurbished & was very clean, however bathrooms in need of an upgrade, at least to get rid of rusty fittings.
The saving grace of this hotel is its wonderful staff, from reception through to the breakfast restaurant. All were friendly & very helpful. I'd return because of the staff, however I would be very specific about which room I want, as this hotel is all about the (promised) view.
- Official Description (provided by the hotel):
- Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more less
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- Also Known As:
- Holiday Inn Rotorua Hotel Rotorua
- Heritage Hotel Rotorua
- Rotorua Heritage Hotel