We stayed 3 nights here recently and were most pleasantly impressed.
Customer service is clearly a high priority in this hotel; staff were very pleasant, friendly and helpful; was absolutely delighted to find the rooms were a very reasonable size and the bed/bedding were top quality - luxuriously comfortable. Room service was efficient and unobtrusive.
For our visit we found the bar meals more suited to our requirements; food presentation could not be faltered - perfectly pleasing.
Free halfhour daily wifi in the reception area (which is very spacious) - a bonus.
Will be back - and will try the pool this time - looks so inviting.
Distance from the city could be an issue for some travellers but personally we found being out of the city much quieter and relaxing.
- Official Description (provided by the hotel):
- Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more less
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- Also Known As:
- Holiday Inn Rotorua Hotel Rotorua
- Heritage Hotel Rotorua
- Rotorua Heritage Hotel