We spent three nights, upon arrival we were greeted by Sam, charming and personable, gave us a room with a pleasant view. To add to this pleasant experience, Alex, the courtesy bus driver was an absolute delight, amiable and affable, she couldn't do enough for us, we really began to get into the holiday mood, thanks to these two staff members.
We did experience a slight mishap, the beds were far too soft and my partner's single bed had seen better days, during the first night he slid off and hit his head on the night table. The manager responded, 'quick smart' when we complained the next day. We were immediately offered a different room, but re packing was a hassle, so we just shared the larger bed and were offered complimentary buffet breakfasts for the next two days.
Outdoor parking is secure, didn't need the car, the courtesy bus runs every hour and lets you off in the town centre where everything is available. Buy your booze at the 'Coundown' (Woolies) supermarket, damn good bargains. Thursday markets are good value, the food stalls offer a good variety, you can take it back to your room and save some bucks, I went downstairs and asked for plates and cutlery, not a problem.
Thank you Holiday Inn
- Official Description (provided by the hotel):
- Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more less
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- Also Known As:
- Holiday Inn Rotorua Hotel Rotorua
- Heritage Hotel Rotorua
- Rotorua Heritage Hotel