I booked two rooms and when we checked in and got to our rooms we found out they were at opposite ends of the hotel corridor ( you would like to think that when two rooms are booked together they would be next to each other) . However , when we contacted the front desk they arranged two rooms next to each other in another part of the hotel. These rooms were situated on 7th floor with a view over Whaka and were superior to our original rooms. I would recommend booking on floors 6, 7 & 8 as this part of the hotel appears to be newer , quieter and with better views.
The front office staff were extremely helpful in sorting this out.
The rooms were very comfortable with superior furnishings. The only negative at the hotel was the extremely high charge for WIFI. Almost every review I have read, comments on this and every time the manager says the same thing - ''next year there will be no charge" . However , this does not help people who stay there now and have to pay $30 /24hr. As this is so obviously a major negative why has the charge not been removed before ? These charges were by far the highest we encountered in our month trip around NZ.
When you drive into downtown from the hotel virtually every hotel on the way in advertises free WIFI , so obviously it is a big deal.
- Official Description (provided by the hotel):
- Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more less
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- Also Known As:
- Holiday Inn Rotorua Hotel Rotorua
- Heritage Hotel Rotorua
- Rotorua Heritage Hotel